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Berlin City Kia of Vermont

4.2

About this business

About Berlin City Kia | Burlington Area Kia Dealership Thank you for viewing our Kia web site! At Berlin City Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car,van, or SUV of your dreams. Looking for that certain Forte, Sorento, Sportage, Soul or Optima? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car in Williston,... read more

Location details

586 Marshall Ave, Williston, VT, 05495, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.21,664 reviews
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jennalegg22's profile image
jennalegg22 
2 years ago

My car unexpectedly needed a new engine (on a 2014 Kia Sorento)- just stopped shifting correctly one day. Had to tow it in to the dealership ($300 right there). Said they wouldn't be able to get a new engine in for awhile. I had to ASK if I would be provided a rental for this extended time. They informed me that they didn't have any rentals available. They reached out to a third party to get me a rental but I had to follow up and ask- communication was so poor. I finally get a rental A MONTH later. One day, my car is ready a... read more

Disgusted customer's profile image
Disgusted customer 
3 years ago

Buying the car was fine but unfortunately if you have to deal with the service department you will have a battle. I would be disgusted as a general manager who over sees all departments if my service department was run this way. I have battled with them since the day I bought my car when a light came on. Basically had the run around, didnt' hear from the for a week unless I called told car was done when i wasn't and basically called a liar for a light that came on even those i sent all things in photos for a lovely trail. Do... read more

pastorpete's profile image
pastorpete 
3 years ago

They were very friendly at first but when we wanted to test drive the Kia Niro, the only style car interested in, they said the check engine light came on and a week later they had still not resolved what the problem was and never contacted us again. Not sure how trustworthy they are. 

Dan B's profile image
3 years ago

If your buying a car sure their fine but their techs to work on your car are inexperienced and will cost you more then its worth. They will break things while working on your car and tell you that you broke it when it was fine when it went in there.. 

Satan's profile image
3 years ago

"Can’t trust these people. They are liars. They will lie..." Can’t trust these people. They are liars. They will lie to you about trade values to make money and hold interest rate points to make you pay more. 

Satan's profile image
3 years ago

Can’t trust these people. They are liars. They will lie to you about trade values to make money and hold interest rate points to make you pay more. 

charles.pratt55's profile image
charles.pratt55 
3 years ago

"I have been a customer for 5 plus years, we have..." I have been a customer for 5 plus years, we have purchased 3 vehicles from them and have them service them after today i have reached last straw. scheduled service appointment for 9 am ,, dropped early. no rush have ready by 2 , texted at 2 wasnt ready …. finally got out of dealership at 3 …kid had to wait in the rain…. other car has major drive line leak and they dont see it , im letting warranty deal with it …. dont do business with them if you dont want to waste time a... read more

NS's profile image
5 years ago

"They will never leave you alone" I had a horrific buying experience with berlin city kia and have been trying to get off their mailing/email lists since. You can click on the unsubscribe, you can call them directly, you can file BBB complaints.....the messages just keep coming. RUN from this dealer. Not a single thing they have told me (including that they've removed me from their mailing lists) has been true. 

adombek's profile image
5 years ago

"Dishonest" We purchased a Kia Soul at Berlin City Williston many years ago. We love the car, it has been very reliable. However we've had nothing but bad experiences with the service department. Once when we brought the car in for service, we picked it up only to find a dent in the door! They didn't even own up to it until we called them on it. Today we brought the car in to get inspected, and asked them to do an additional tune up but informed them we didn't want to spend a lot of money given the age of the car. So they di... read more

Frequently asked questions about Berlin City Kia of Vermont

How is Berlin City Kia of Vermont rated?

Berlin City Kia of Vermont has a 4.2 star rating with 1,664 reviews. 

When is Berlin City Kia of Vermont open?

Berlin City Kia of Vermont is closed now. It will open at 8:00 a.m.