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Bettini Restaurant
- Restaurants
- Edgartown, MA
About this business
Location details
131 N Water St, Harbor View Hotel, Edgartown, MA, 02539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 10:30 a.m. | |
| Wed | 7:00 a.m. to 10:30 a.m. | |
| Thu | 7:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 2:00 p.m. 5:30 p.m. to 9:00 p.m. |
Waited a half hour to be seated
Our server got our order wrong multiple times, and we were promised to have a reduced bill due to the order error, but it was not shown on our final bill so we had to talk to the manager about this.
Business response:
We are just as disappointed as you are that your experience fell short of your expectations on your last visit with us. We will be sure to review your comments with our service team to ensure we surpass your expectations next time!
The restaurant made several missteps starting with seating us in a poor location with an uneven floor. That was followed by getting a near inedible entree that was more southern fried breaded veal chop instead of a pan seared chop. The mushroom salad was frisée with a couple sautéed mushrooms. This was topped off by inconsistent service. The entree was comped and we were relocated but the overall experience was unsatisfying.
Business response:
Hi dleb, we are so sorry to hear that your experience fell below your expectations. Thank you for taking the time to share your concerns with us. You can be sure that we will share your comments with our kitchen and service teams so that we can improve across the board! Regards, Team Bettini
The chicken dish was good but that was about it. Tuna tartar was unrecognizable, Pesto past was very unflavorful and the chocolate desert was not great with over whipped whip cream. Very dissapointing and that doesn't ever consider how over priced everything was.
Business response:
We are glad to hear you enjoyed the chicken dish! However, we are just as disappointed as you are to hear that you did not enjoy the other menu items. We would like to hear more about your experience so that we can better understand how we can improve! Please reach out to our Management Team at bettini@harborviewhotel.c o m and we will be sure to reach out to find out how we can make things right. Regards, Team Bettini
Good ambience, but oddly no placemats or linen clothes on the table. Slow bar service, but good cocktails. Food was mediocre, not warm enough and super salty. Friendly waiter but not especially polished in flow of service. Appetizers arrived way before cocktails etc. Not a great value for the price, but the view can’t be beat.
Business response:
Hi Noni, we are sorry to hear that your experience was not the five-star experience we strive to give all our guests. We would like to hear from you in greater detail how we can improve. Please reach out to our Assistant Director of Food & Beverage at jessica.toy@harborviewhotel.c o m so that we may discuss your concerns and identify how we can make things right!
Very disappointed in the food. Had the pasta with clams. Only four very small clams in shells plus the pasta in a wine sauce.. Not much to eat but the pasta which was just okay. Husband had the oxtail. The flavor lacked intensity. Tasted more like a pot roast. Would have liked a bigger portion. The service was very good.
Waiter accidentally spilled my wine all over me, they brought me a new dinner but didn’t bring a new glass of wine until we asked for it and the waiter didn’t really even oseem to care that he spilled the wine but the manager should have come over snd apologized but they both seemed so embarrassed that they ruined the evening. It was our 26th anniversary and my clothes were ruined and they made a mistake much worse by trying to cover up what happened verses owning the mistake and offering a dessert or actually having good cu... read more
Great spot/ good food/ terrible service!
Sadly, our annual dinner at Outermost got cancelled because of Covid so we were scrambling for dinner reservation. I felt lucky when I saw one reservation available at Bettini based on the reviews. I would never go again. The food was practically tastelessness. I ordered the Waygu burger with all the fixings…it was so dripping in grease that the bottom bun was dissolving and even with that…there was no flavor. I had my husband try it and he said “I didn’t know a burger could have so little taste”. Drinks were weak. When I co... read more
Frequently asked questions about Bettini Restaurant
How is Bettini Restaurant rated?
Bettini Restaurant has a 4.5 star rating with 1,835 reviews.
When is Bettini Restaurant open?
Bettini Restaurant is open now. It will close at 9:00 p.m.