Beyond Debt

Paul Michael Dormer Sims 

on Feefo

3 years ago

I am sick of giving feedback. For every service I use and everything I buy. Does everyone feel so insecure these days that they need to have their egos stoked with a constant flow of feedback . 

Trusted Customer 

on Feefo

4 years ago

It was great that all My bills were consolidated into one with the interest frozen. When I asked before doing it the assured me that I wouldn’t lose or affect my 100% good history of credit that I had never faulted on. 3 years into the payments I then discovered that it was not the case anymore. It was then explained to me that I had signed up for a form of bankruptcy. The one this I said to DCS that I didn’t want to do and was assured and promised that this loan as they called it was not bankruptcy. I was also upset to lear... read more

Trusted Customer 

on Feefo

5 years ago

worst ever , bad advice, lack of communications between my debts and in the end gave me a $8000 bill and a horrid credit rating 

Trusted Customer 

on Feefo

5 years ago

oh if there was a 0 stars believe me that would be my rating. you guys are morally corrupt trash to be honest. i never once had the details of this explained to me. i was ripped off and taken advantage of by a disgusting company in my vulnerable moment!!!! absolute trash!!!!!! i don’t even know how this is legal !!!! DO NOT SIGN A DEBT AGREEMENT !!!! 

Joanne Maree Hayes 

on Feefo

5 years ago

Allow customers to pay through bpay. Would have saved $$’s and wouldn’t have to wait for them to take schedule almost always failed collections 

Trusted Customer 

on Feefo

5 years ago

I felt that this solution was pushed through as the only option I had left short of bankruptcy. While they met the legal obligations, it became clear the agenda was to make money from me (quite a bit actually) when I later found out that I could have contacted banks myself and requested stop credit, or reduced balance, without the risk to my credit score. My fault for doing less research than I should’ve, but I still feel like a pawn used to perpetuate business. It’s be better if the had said less about it being to ‘help me’... read more

Bradley Troy Meredith 

on Feefo

6 years ago

Initial analysis of debt was good and explained things well. That's where things went pear shaped, I recieved correspondence that payments would come out fortnightly, yet payments were coming out weekly, when I contacted them - we don't care what the signed letter you have says, the agreement is for weekly payments so thats whats going to happen. No offer to refund defaults I had been charged, it was just bad luck. Very poor service. 

Trusted Customer 

on Feefo

6 years ago

Need to make it a bit more clear just how serious a debt agreement is. If I'd known it'd be on my record for 5 years, I would've just gone bankrupt and saved myself alot of financial stress. I thought I was just consolidating my loans. Can also be a bit rude when a payment has been missed. 

Deborah Gail Stuart 

on Feefo

8 years ago

improve information to customers about how it will effect their credit rating during and after. I was unable to even get a prepaid internet service due to this debt agreement