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Big Boy

3.9

About this business

Since 1936, Big Boy Restaurants has been serving generations of guests with timeless American comfort food and a warm, welcoming atmosphere. Home of the original Big Boy burger, our menu features something for everyone: hearty homestyle breakfasts, delicious burgers and sandwiches, fresh salads, classic dinner plates, and irresistible desserts like our hot fudge ice cream cake and signature pies. And don’t forget the milkshakes - thick, creamy, and absolutely unforgettable. They’re the perfect treat to top off any meal. Bi... read more

Location details

11587 12 Mile Rd, Warren, MI, 48093, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
3.92,875 reviews
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Cheryl C.'s profile image
Cheryl C. 
rating
10 months ago

Never again. Salad bar was lame. Pasta salad tasted like cardboard, as well as the broccoli salad. Never saw waitress after we got our food. She walked by numerous times with our dirty plates stacked in front of us. Had to flag down another waitress for dessert, husband asked if she could remove our plates, she only removed his, but left mine in front of me. We stacked them neatly. two arms yet she only removed his. I think it was a sparky move since we weren't her table. FyI: train your staff!!! Tunnel vision is a no no... read more

Mary D.'s profile image
Mary D. 
rating
a year ago

We went and got seated. After waiting for a few minutes a waitress came and told us they were too busy and Couldn't take our order!! 

Kelsey M.'s profile image
Kelsey M. 
rating
a year ago

Ordered a breakfast carry-out. I ordered the eggs over medium and bacon well done. The eggs were basically hardboiled. The yolk was so over heard that I literally Punched it and and when the egg cracked, the whole inside was the same color of yellow and texture of a hardboiled egg. The bacon was still oinking. I had to put it on for an additional minute to even get it slightly crispy. Apparently, breakfast 101 class did not cover eggs or bacon. A child could do better. I also did not receive any jelly with the order. I certa... read more

Nina G.'s profile image
Nina G. 
rating
a year ago

Placed an order online, picked up, got home and was missing 1 super big boy combination and 2 onion rings. Can't horde good help anymore. They do not pay attention! 

Marla S.'s profile image
Marla S. 
rating
2 years ago

What happened to this beautiful restaurant. A portable salad bar area, that is a mess? Dirty tables? Uck. After all this time ( since Covid) you still have the portable salad bar that is a mess. Dried soup on the edges of the meta soup thrown together bar. Uck. Mess all over the other portable. Salad bar. Salad dropped all around the edges of the cart. I will not be back to your restaurant. It is a mess!!! Paid for coffee, but left the restaurant not ordering one other item. Plus outrageously high prices. ... read more

Nicole S.'s profile image
Nicole S. 
rating
2 years ago

Ordered a small carry out the other day. A double Big Boy, a piece of Strawberry Pie and a Hot Fudge Ice Cream Cake with Strawberry Ice Cream... my hubby was given a bag with his 2 pieces of pie & the cake. He walked immediately back in and told them they gave him the wrong items. They took a piece of pie back and gave him the burger in the same bag with one slice of pice and ice cream cake. Common sense would tell you - hot off the grill should NOT go with frozen and cold case items... He brought home the items... the hot f... read more

Terina S.'s profile image
Terina S. 
rating
2 years ago

My husband ordered spaghetti and as he was eating he noticed it was more sauce than noddles and so we asked if he could get a few more spaghetti noddles they said yes but for 2.00 additional dollars. it was not that the 2.00 was an issue but it was the principle and the manager said that once the customer is eating the food they cannot modify it. LOL what a shame. So, then I pointed out that my huspuppies were hard as a brick cause I'm petty like that. Anyway poor customer service. The food was substandard but the waitress ... read more

Shileah W.'s profile image
Shileah W. 
rating
3 years ago

I went in to this Big Boy about a week ago with my 2 children and left extremely disappointed and frustrated. I came in and stood patiently at the hostess stand for about 8-10 mins (someone else that came in right behind me left also). No one ever greeted us or said we'll be right with you although I saw plenty of waitresses who saw me standing there. When a cashier finally came over to seat us we sat down and no one came to our table. A family came in and sat right across from us and a waitress went to their table immediate... read more

Claudia F.'s profile image
Claudia F. 
rating
3 years ago

Four star's on the food and service. The grilled chicken sandwich & fries were good, so was the service. - star's for the female manager. First time at this one in a very long time. I was in the restroom, an employee came in, She did not wash her hands when she left. I spoke to the girl at the register and was told that lady was the manager....Really? Then I was told she was putting paper in there. Still NOT OK, in my book. That is a public area, a lot of people use that room, people cough, sneeze, and who knows what els... read more

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.9 star rating with 2,875 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 9:00 p.m.