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Big Boy

3.9

About this business

Location details

11587 E 12 Mile Rd, Warren, MI, 48093, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 9:00 p.m.
Tue08:00 a.m. to 9:00 p.m.
Wed08:00 a.m. to 9:00 p.m.
Thu08:00 a.m. to 9:00 p.m.
Fri08:00 a.m. to 10:00 p.m.
Sat08:00 a.m. to 10:00 p.m.
Sun08:00 a.m. to 9:00 p.m.
3.92,947 reviews
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Marla S.'s profile image
Marla S. 
rating
2 years ago

What happened to this beautiful restaurant. A portable salad bar area, that is a mess? Dirty tables? Uck. After all this time ( since Covid) you still have the portable salad bar that is a mess. Dried soup on the edges of the meta soup thrown together bar. Uck. Mess all over the other portable. Salad bar. Salad dropped all around the edges of the cart. I will not be back to your restaurant. It is a mess!!! Paid for coffee, but left the restaurant not ordering one other item. Plus outrageously high prices. ... read more

Nicole S.'s profile image
Nicole S. 
rating
2 years ago

Ordered a small carry out the other day. A double Big Boy, a piece of Strawberry Pie and a Hot Fudge Ice Cream Cake with Strawberry Ice Cream... my hubby was given a bag with his 2 pieces of pie & the cake. He walked immediately back in and told them they gave him the wrong items. They took a piece of pie back and gave him the burger in the same bag with one slice of pice and ice cream cake. Common sense would tell you - hot off the grill should NOT go with frozen and cold case items... He brought home the items... the hot f... read more

Terina S.'s profile image
Terina S. 
rating
3 years ago

My husband ordered spaghetti and as he was eating he noticed it was more sauce than noddles and so we asked if he could get a few more spaghetti noddles they said yes but for 2.00 additional dollars. it was not that the 2.00 was an issue but it was the principle and the manager said that once the customer is eating the food they cannot modify it. LOL what a shame. So, then I pointed out that my huspuppies were hard as a brick cause I'm petty like that. Anyway poor customer service. The food was substandard but the waitress ... read more

Shileah W.'s profile image
Shileah W. 
rating
3 years ago

I went in to this Big Boy about a week ago with my 2 children and left extremely disappointed and frustrated. I came in and stood patiently at the hostess stand for about 8-10 mins (someone else that came in right behind me left also). No one ever greeted us or said we'll be right with you although I saw plenty of waitresses who saw me standing there. When a cashier finally came over to seat us we sat down and no one came to our table. A family came in and sat right across from us and a waitress went to their table immediate... read more

Claudia F.'s profile image
Claudia F. 
rating
3 years ago

Four star's on the food and service. The grilled chicken sandwich & fries were good, so was the service. - star's for the female manager. First time at this one in a very long time. I was in the restroom, an employee came in, She did not wash her hands when she left. I spoke to the girl at the register and was told that lady was the manager....Really? Then I was told she was putting paper in there. Still NOT OK, in my book. That is a public area, a lot of people use that room, people cough, sneeze, and who knows what els... read more

Paulina B.'s profile image
Paulina B. 
rating
3 years ago

This restaurant has changed in 50 years and not for the better. Due to hunger and against my past experience I stopped in for a bite. The menu keep changing with a few classics still listed. The service was a very friendly polite slow. Ordered a wrap which fell apart, quite the messy meal, couldn't even use the dull knife to cut the wrap. This makes me sad since Big Boys was my very first employment experience back in my teens. ‍ 

Kathryn M.'s profile image
Kathryn M. 
rating
3 years ago

This used to be my absolute favorite Big Boy restaurant in Southeast Michigan. Until today. Went for lunch with my partner, he got served immediately. When he only had two more bites of his meal to go, the waitress finally came to the table to tell me mine would be a few more minutes. I told her since my partner was almost finished, just pack mine to go. He finished his meal and we waited about seven more minutes and the waitress said the cook burned my meal and had to start over. I then told her to take it off the b... read more

Stacy C.'s profile image
Stacy C. 
rating
4 years ago

The waitress took our order and never came back. Another waitress who was 8 months pregnant had to get our check. We got no refills, no sauce for our onion rings. This big boy used to be the place to go. Sad how things have changed. 

Kathleen K.'s profile image
Kathleen K. 
rating
4 years ago

Didn't go there for years. It was dirty looking and food was greasy and gross. Since they reopened after remodeling, we went to check it out. Looks nice inside. No one as knowledge dis at the door .. nothing going on. Everyone wandering around, would glance over. Once sat, again no acknowledgement. Servers wandering around. We left. Went to Theos. Best lace around with home cooked meals 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.9 star rating with 2,947 reviews. 

When is Big Boy open?

Big Boy is closed now. It will open at 8:00 a.m.