Big Boy

Paulina B. 

on Yelp

3 years ago

This restaurant has changed in 50 years and not for the better. Due to hunger and against my past experience I stopped in for a bite. The menu keep changing with a few classics still listed. The service was a very friendly polite slow. Ordered a wrap which fell apart, quite the messy meal, couldn't even use the dull knife to cut the wrap. This makes me sad since Big Boys was my very first employment experience back in my teens. ‍ 

Kathryn M. 

on Yelp

3 years ago

This used to be my absolute favorite Big Boy restaurant in Southeast Michigan. Until today. Went for lunch with my partner, he got served immediately. When he only had two more bites of his meal to go, the waitress finally came to the table to tell me mine would be a few more minutes. I told her since my partner was almost finished, just pack mine to go. He finished his meal and we waited about seven more minutes and the waitress said the cook burned my meal and had to start over. I then told her to take it off the b... read more

Stacy C. 

on Yelp

3 years ago

The waitress took our order and never came back. Another waitress who was 8 months pregnant had to get our check. We got no refills, no sauce for our onion rings. This big boy used to be the place to go. Sad how things have changed. 

Kathleen K. 

on Yelp

3 years ago

Didn't go there for years. It was dirty looking and food was greasy and gross. Since they reopened after remodeling, we went to check it out. Looks nice inside. No one as knowledge dis at the door .. nothing going on. Everyone wandering around, would glance over. Once sat, again no acknowledgement. Servers wandering around. We left. Went to Theos. Best lace around with home cooked meals 

Jenny G. 

on Yelp

4 years ago

My husband and I came here for dinner tonight. We were seated quickly, but they never came over to take our order. The family that were seated 5 minutes after us had their drinks and still no one came over to take our order. We both work 2nd shift and were on our lunch. We didn't have any more time to wait so we left. We won't be back. 

TAMMY S. 

on Yelp

4 years ago

Waited 45 minutes to get our food. 3 people sat down after us and were served first. Didn't get silverware until after our food arrived and we had to ask for it. It took quite a while to be seated. 

Dedrick M. 

on Yelp

4 years ago

I came 3 times prior to this review and I honestly believe this the customer service as well as food have went down hill. The First time I came after reopening I thought "well maybe they're still trying to get back into it" but it's been 4 months since my first visit and they truly haven't picked up the ball. I am truly disappointed at the service as well as food. I would not recommend this establishment save your money. 

Winnie S. 

on Yelp

4 years ago

The music was so loud that we couldn't hear our friend that we were with. Asked to turn it down and was ignored. I saw our food sitting up by the kitchen for 5 minutes before our waitress brought it to us. Fries were warm. Our bill got messed up and took another 15 min to get it straight. I will never go back there again. The swiss miss was very good thankfully. 

E M. 

on Yelp

4 years ago

I found this location to be very unfriendly and they seem to care less about customer satisfaction. As a previous Big Boy General Manager, I had high hopes for this location when they reopened. But I was treated so poorly and was completely ignored when I submitted a compliant about treatment and being shorted items in my carryout order. I can say for sure that I will never return, and that I will share this experience with any and everyone I encounter.