Big Boy's cover image

This profile has been claimed by the business owner or representative.

Big Boy

3.8

About this business

Location details

30460 John R Road, Madison Heights, MI, 48071, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 9:00 p.m.
Sat08:00 a.m. to 9:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.82,536 reviews
Select a rating
Kattie B.'s profile image
Kattie B. 
rating
7 years ago

Went here Thursday evening for the first time they weren't to busy. The host clearly was annoyed by my family being there. She sat us without saying a word and just a disgusted face. We sat down and reviewed the menu patiently which is hard to do with a 5 an 3 year old. Everyone starts losing there patients after about 15 mins of not being greeted multiple members of the staff passed us and didn't even acknowledge us. We opted out and went to Culver's! If I could give 0 stars I would. Culver's for the win!! 

Blaae R.'s profile image
Blaae R. 
rating
7 years ago

I want a big boy this morning and ordered a simple breakfast one egg hash browns and toast it came out of the kitchen the toast was not even toasted the eggs and hash browns were cold my son ordered soup only it never came out terrible experience 

Karen S.'s profile image
Karen S. 
rating
7 years ago

If I could put - 10 stars I would. I worked at BB when I was young and love the food. I stopped in this location on a whim, (in the area), the worst experience I have ever had in a restaurant. there was hair in my salad, my slim Jim was cold and clearly thrown together and not even pressed, the fries were shriveled, brown and cold so clearly old and I couldn't even send it back or complain because the server never came back to my table. DISGUSTING! I notified the health department and will never be back! If you want Big Boy... read more

Raquel H.'s profile image
Raquel H. 
rating
7 years ago

I left a review on Google but it was removed. I was going to try this place again but since my opinion does not matter I will not. Food was great, waiter was awesome and place was clean but had a bad experience with an older woman staff member with a very shrill loud voice. 

Fahed H.'s profile image
Fahed H. 
rating
7 years ago

This big boy store in particularly isn't clean, the store is in the middle of car garage and animals shelters also the restaurant staff aren't wearing gloves. 

Sherlynn M.'s profile image
Sherlynn M. 
rating
7 years ago

Dessert menu item, strawberry short cake, was misleading. The description indicated "biscuit" with strawberry topping, and fresh strawberries...but what was received, a yellow cake of some sort. Very small, stale tasting, and hard. 3 strawberries on the cake; frozen and not sweetened. The dessert was packaged to go, so we were unaware of how it presented. We ONLY ordered the short cake because of the biscuit. The dessert was not editable. The pot roast we had was very good. We're visiting from out of state, and we no longer ... read more

Joel A.'s profile image
Joel A. 
rating
8 years ago

I was there today for lunch. The place was so hot I felt like I was still outside, they must of been having air conditioner problems. The waitress said they were trying to do something about it, I told her it was not working whatever they were doing. Food was good, but having to sweat during my meal was not good. And the toilet was plugged up. 

Lilyan T.'s profile image
Lilyan T. 
rating
9 years ago

Decided to stop by with my boyfriend for lunch. It was a Sunday around noon. They were busy but got us seated right away. My boyfriend ordered breakfast and I ordered the spaghetti dinner and opted to add the salad bar. When I ordered, the waitress stated that half of the salad bar was taken up as a "breakfast bar" but they had all the salad fixins and the soups were in the back. I said okay. As I went up for the salad bar, I only found lettuce, a few veggies, and dressings. I was pretty confused. I asked the waitress where ... read more

Zack W.'s profile image
Zack W. 
rating
11 years ago

Everyone was moving in slow motion. On a ten minute wait with 3 open tables. I just left after seeing they didn't know what the hell was going on. This was Sunday at 2:30 March 1st. Staff seems like meth heads 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.8 star rating with 2,536 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 8:00 p.m.