Big Boy

Patty K. 

on Yelp

2 years ago

Dirty. They sit EVERYONE in the same area. Spread everyone out! Crusty soup at the salad bar. And the salad bar!?!? Ugh. Old food, limp lettuce, nothing is labeled... what happened to the Slim Jim. Fake ham lunch meat now!?! All the servers look like they live in a halfway house!?! Clean up your act. Next review will be if the pothole ridden parking lot!! 

Meaghan S. 

on Yelp

2 years ago

This food was vile... there was hair in the food, it was undercooked, over cooked, raw eggs, and they wouldn't give us silverware after we asked 3 times. save your money and go somewhere else, this place is not worth it. Also, it was severely dirty and wouldn't give us any money off and the manger refused to come out and talk to us. Just because your "understaffed" doesn't mean your food shouldn't be cooked. 

Camellia S. 

on Yelp

3 years ago

Sorry to say I doubt if I will be coming back to this Big Boy. One day I ordered a Big Boy and watched my waitress chatting with another waitress for quite some time and when I finally got my burger, it was cold. Then today, again service very slow and food not good. At one time I worked at Big Boy as a waitress and head waitress and the other waitress's, and I always hustled . Sad to say that kind of service doesn't exist at Big Boy any more at least not the one on John R in Madison Heights. 

Clarissa G. 

on Yelp

3 years ago

If you order the spaghetti dinner inside the restaurant it comes unlimited for their set price. However, if you are not comfortable eating inside the restaurant due to the pandemic...you get charged either several dollars more on the big boy website or other providers and if you ask for "extra" sauce or enough to cover the noodles you get charged $4.00 for this...see the picture. They charged for 8 oz of sauce it wasn't even 4oz. We are all struggling through these past years but this along with the customer service (as if I... read more

Ken C. 

on Yelp

3 years ago

madison hts john r. location 1 st time 20 min wait no service . 2 nd time 10 min wait no service . they do not want carry out orders i guess . this big boy is a little boy spend your money elsewhere . give bob evans a try. ken c. 

James L. 

on Yelp

3 years ago

This used to be my favorite Big Boy. However, my last three carry outs were awful. I ordered mashed potatoes and gravy and they looked old, like they had been sitting out for several hours, disgusting. Today, a slim Jim and Fries. They changed the ham, it was several layers stacked, not one traditional piece of ham browned and pressed with Swiss in the bun. First two were quality of food, today was taste. Not what I was expecting and very disappointing. 3 strikes your out! Never coming back, sadly. 

Barb L. 

on Yelp

4 years ago

Received a delivery and the food was burnt and just awful. Will not be ordering from this location again. 

Brian D. 

on Yelp

4 years ago

The worst visit to Big Boy ever. No meat spaghetti sauce so no chicken or meal parmesan, no loaded mac n cheese and the worst Big Boy and fries. Fries were barely warm and soggy and the burger patties were smaller than McDonald's hamburger patties. The lettuce and sauce were almost non existent and the waitress asked if we wanted refills on our drinks and my wife said no so she left me with an empty drink. Asked for ketchup and never got any. 

Tory Q. 

on Yelp

4 years ago

Waiter was great the food not so much it the bun was burnt 2 times in a row the french fries sucked and they they completely messed up on on the rest of the order cold chili food wasnt great menu was half ass. quality of the food was horrible would not visit again