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Big Boy
- Restaurants
- Madison Heights, MI
About this business
Location details
30460 John R Road, Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 9:00 p.m. | |
| Sat | 08:00 a.m. to 9:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
It is the worst place ever and it sucks the food was horrible and I never want to go there again
Service was good but food was terrible I had big boy and fries, fries cold and no taste, big boy was soggy and inedible. My husband had slim Jim and onion rings and was disappointed. Won't be back
Big Boy has been a childhood favorite up until now. Family outing, ordered meat lovers omelette, hash browns and toast. 1. Omelette sent out to table BURNT! Upon remake meat In omelette overcooked and dry. Don't know if the crunchy was egg shells or overcooked bacon. 2. Table consensus., hash-browns taste like cooked in medicine. 3 And nothing like cold buttered toast obviously they're in need of new cooks ASAP!! Sorry Big Boy you let me down
Came here because it's been a long time (15 yrs) and never coming back! My husband's omelette was way over cooked and hard. The hash browns taste like medicine was poured over it. Our server was great but I was disappointed that she brought out a burnt omelette and admitted that it didn't look good. All in all, the food was terrible!
Dirty. They sit EVERYONE in the same area. Spread everyone out! Crusty soup at the salad bar. And the salad bar!?!? Ugh. Old food, limp lettuce, nothing is labeled... what happened to the Slim Jim. Fake ham lunch meat now!?! All the servers look like they live in a halfway house!?! Clean up your act. Next review will be if the pothole ridden parking lot!!
This food was vile... there was hair in the food, it was undercooked, over cooked, raw eggs, and they wouldn't give us silverware after we asked 3 times. save your money and go somewhere else, this place is not worth it. Also, it was severely dirty and wouldn't give us any money off and the manger refused to come out and talk to us. Just because your "understaffed" doesn't mean your food shouldn't be cooked.
Sorry to say I doubt if I will be coming back to this Big Boy. One day I ordered a Big Boy and watched my waitress chatting with another waitress for quite some time and when I finally got my burger, it was cold. Then today, again service very slow and food not good. At one time I worked at Big Boy as a waitress and head waitress and the other waitress's, and I always hustled . Sad to say that kind of service doesn't exist at Big Boy any more at least not the one on John R in Madison Heights.
If you order the spaghetti dinner inside the restaurant it comes unlimited for their set price. However, if you are not comfortable eating inside the restaurant due to the pandemic...you get charged either several dollars more on the big boy website or other providers and if you ask for "extra" sauce or enough to cover the noodles you get charged $4.00 for this...see the picture. They charged for 8 oz of sauce it wasn't even 4oz. We are all struggling through these past years but this along with the customer service (as if I... read more
madison hts john r. location 1 st time 20 min wait no service . 2 nd time 10 min wait no service . they do not want carry out orders i guess . this big boy is a little boy spend your money elsewhere . give bob evans a try. ken c.
Frequently asked questions about Big Boy
How is Big Boy rated?
Big Boy has a 3.8 star rating with 2,536 reviews.
When is Big Boy open?
Big Boy is open now. It will close at 8:00 p.m.