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Big Boy

3.8

About this business

Since 1936, Big Boy Restaurants has been serving generations of guests with timeless American comfort food and a warm, welcoming atmosphere. Home of the original Big Boy burger, our menu features something for everyone: hearty homestyle breakfasts, delicious burgers and sandwiches, fresh salads, classic dinner plates, and irresistible desserts like our hot fudge ice cream cake and signature pies. And don’t forget the milkshakes - thick, creamy, and absolutely unforgettable. They’re the perfect treat to top off any meal. Bi... read more

Location details

30460 John R Rd, Madison Heights, MI, 48071, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.82,424 reviews
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Jamese F.'s profile image
Jamese F. 
rating
5 years ago

We placed a pickup order today and were very disappointed with the measures the restaurant is taking given the current environment. The sign on the door clearly says call in your order and we'll meet you at the door no one is allowed inside. The lady who helped us came out to our car to ask our name without a mask on and asked us to come inside to get our order. That left me touching the door, touching the credit card machine, the counter and the pen. I'm done with Big Boys... 

Kona G.'s profile image
Kona G. 
rating
5 years ago

Horrible food. The picture in the menu looks vreat but damn if they have a good cook to recreate the picture! I couldn't finish it. I chucked the doggy box into the closest trash can! The Waitress was amazing though!! 

David R.'s profile image
David R. 
rating
5 years ago

Big Boy needs to get serious about giving larger serving portions to justify what they charge for the menu fare. 

Danielle A.'s profile image
Danielle A. 
rating
5 years ago

This place is an absolute mess. I ordered take out and had to go back because they gave us the completely wrong food. I tried to call (6 times) and no one would pick up the phone. I get back to get the correct food and they still managed to mess up the order, but I was out of patience so I left. It wasn't even one of their busier days either so I'm not sure why they couldn't seem to get their act together. And it's completely unacceptable that they have no way of contacting them when things go wrong. 

Rebecca C.'s profile image
Rebecca C. 
rating
6 years ago

HORRIBLE! Dine dash'd breakfast and they missed half my order and big boy said "either come pick it up urself or I can't help u" I explained I had kids at home I was sending food too and that's why I couldn't but the waitress couldn't do anything and after being on hold 10 minutes the manager failed to ever get on the phone at all and just kept sending her back to me over and over. 

Kattie B.'s profile image
Kattie B. 
rating
6 years ago

Went here Thursday evening for the first time they weren't to busy. The host clearly was annoyed by my family being there. She sat us without saying a word and just a disgusted face. We sat down and reviewed the menu patiently which is hard to do with a 5 an 3 year old. Everyone starts losing there patients after about 15 mins of not being greeted multiple members of the staff passed us and didn't even acknowledge us. We opted out and went to Culver's! If I could give 0 stars I would. Culver's for the win!! 

Blaae R.'s profile image
Blaae R. 
rating
6 years ago

I want a big boy this morning and ordered a simple breakfast one egg hash browns and toast it came out of the kitchen the toast was not even toasted the eggs and hash browns were cold my son ordered soup only it never came out terrible experience 

Karen S.'s profile image
Karen S. 
rating
6 years ago

If I could put - 10 stars I would. I worked at BB when I was young and love the food. I stopped in this location on a whim, (in the area), the worst experience I have ever had in a restaurant. there was hair in my salad, my slim Jim was cold and clearly thrown together and not even pressed, the fries were shriveled, brown and cold so clearly old and I couldn't even send it back or complain because the server never came back to my table. DISGUSTING! I notified the health department and will never be back! If you want Big Boy... read more

Raquel H.'s profile image
Raquel H. 
rating
6 years ago

I left a review on Google but it was removed. I was going to try this place again but since my opinion does not matter I will not. Food was great, waiter was awesome and place was clean but had a bad experience with an older woman staff member with a very shrill loud voice. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.8 star rating with 2,424 reviews. 

When is Big Boy open?

Big Boy is closed now. It will open at 8:00 a.m.