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Big City Wings

3.8
  • Chicken Wings
  • Houston, TX

About this business

RestaurantsChicken Wings

Location details

10903 Jones Road, Houston, TX, 77065, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
3.81,489 reviews
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SuperChef T.'s profile image
SuperChef T. 
rating
6 years ago

I frequent several big city wings on a regular basis. My service is usually mediocre at best. I was recently at the jones rd location and our server Jaelin blew us away! She gave the best service I have received out of any of the locations I've been at. She was so attentive to all of our needs, and I admit my social circle can be a bit picky. She was so awesome with catering our order just how we needed it, and she made sure our cups were never empty! I don't know about others but that's important to me!! I will definitely b... read more

Scott M.'s profile image
Scott M. 
rating
6 years ago

I've been coming here for awhile and this is a great place. Havnt been here for awhile but decided to stop by for lunch and met the new bartender Chelsea and her purple hair. I totally dig it and shes super cool. Made for a fun lunch. This is what I was needing to make my Monday better. I'll be looking to see what she has in store for me next visit. 

Joaquin C.'s profile image
Joaquin C. 
rating
6 years ago

Great wings, great service and a wide variety of choices on the menu. Loved the food, as well as the atmosphere. 

Afzin S.'s profile image
Afzin S. 
rating
6 years ago

Love coming here! Nicole is the best bartender ever! She makes the best tequila sunrise. 

Dale B.'s profile image
Dale B. 
rating
6 years ago

It's been a few months since we've been in here but we couldn't even bring ourselves to sit down when we walked in just now. The hostess informed us that there were only two servers on staff but what was worse was that every table was piled with dirty plates and remains from previous diners. Clearly no one was busing the tables. The management has obviously completely fallen apart here. It's a shame because we did like this place. Fortunately the Brewingz that has opened up further down Jones Road is doing well. 

Business response:

Glad to hear you are such a fan, Dale! We appreciate your patronage and are so happy to hear that the food and service are on point! We hope to see you back in soon for some more great deals! 

Denise P.'s profile image
Denise P. 
rating
6 years ago

Service is HORRIBLE. I was greeted at the front, the waiter told me to find a seat and another waiter was going to be with us shortly. I waited and waited and waited. After 10mins the waiter came to the table next to us, we made eye contact and she walked away. I'm guessing the floor manager (bald headed guy) was talking with the greeter and he kept looking at my direction. I did a hand gesture (like hello, we're waiting) he quickly looked away and said to the greeter they haven't been helped yet. Instead of him helping us,... read more

Rachel S.'s profile image
Rachel S. 
rating
6 years ago

Ugh... where do I start... This place serves good wings and cold beers, but the tables were so sticky when I visited last time. Even the highchair was sticky. I had to lysol wipe it many times before I can reluctantly let my daughter sit on it. I think they should do a deep cleaning. 

Erik S.'s profile image
Erik S. 
rating
6 years ago

i had a great time mw wife and 2 kids did as well. we knew nothing abt this place and used the welp app to find some were new and we chose here. and it was a great idea everyone was cool the knew black dude was funny and did a hell of a job!!!! food was awsome and the wait wasnt long thanks guys we will be back. oh and we got a free appetizer for using the welp app hell yea! 

Ann S.'s profile image
Ann S. 
rating
6 years ago

Don't go to this location unless you want them to round up your tip without your knowledge. I left a $16 tip which was 20% of the total because the service was good. However, someone rounded the tip up to $20. The truly unbelievable part is that I left a good tip but apparently it wasn't enough. I called and informed management. Apparently they have not addressed the issue because the same thing happened to my sister. I guess if you do decide to go, pay in cash. 

Frequently asked questions about Big City Wings

How is Big City Wings rated?

Big City Wings has a 3.8 star rating with 1,489 reviews. 

When is Big City Wings open?

Big City Wings is open now. It will close at 11:00 p.m.