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Big Jim's BBQ, Burgers & Pizza
- Restaurants
- Hilton Head Island, SC
About this business
Location details
7 Trent Jones Ln, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Not sure why this place is even open besides golfers that are desperate for food. If you are vegetarian I wouldn't recommend going at all. Heck, I am not vegetarian and you couldn't pay me to go back. The sweet potato fries have no sweet potato inside it. We didn't even eat them ,so gross like eating fried lard. The atmosphere is very boring except watching golfers. The liquor list is very limited- bottom of shelf.
Came by to grab a bite to eat, after a long day of work I was hoping to have a great experience. When I walked in I asked the bartender where to sit, and possibly order a drink but the bartender seemed to not even want to deal with me. I sat down, placed my order, and after an hour and fifteen minutes I received my burger. Halfway through the burger I realized that one half was medium rare and the other was well done. The fries also seemed as if they came out of an easy bake oven and had a hint of citrus which is not what on... read more
Business response:
Hello Gabe. Thank you for your feedback as it seems your recent visit with us was not as satisfactory as expected. We certainly apologize for the ticket time and the inconsistency with your order. If you would, please reach out to Tyler at 843-686-9146 at your earliest convenience so we may discuss further and hopefully make things right with you. Thank you again for your feedback and we look forward to hearing back from you.
I can't tell you how disappointed I was in my visit here. The greeter was very kind, but that's when it went 100% downhill. We asked for takeout as it was safer option. We stood at the bar for 10 minutes with the female bartender making eye contact with our party, however she never verbally acknowledged us standing there. Another patron walked up sometime later and was immediately greeted by the bartender and asked how could she help him. I let her finish with his order (which we could hear clearly would be ready in 30 minut... read more
Business response:
Hello J R. We certainly apologize that one of our team members acted in the manner explained above and would love to discuss this further with you so we can make sure that it doesn't happen again! If you would, please private message us your information and a good time to call so we can reach out and hopefully make things right with you? If you would rather call, Tyler can be reached at 843-686-9146. Thank you for your feedback and we look forward to hearing from you!
Excellent food. Backing a golf course. Very safe with covid restrictions. Spaced out seating, everyone wearing masks, hand sanitizer. A win/win!
My ribs were very tough, kinda like they were microwaved, scorching hot to the touch but you get an ice cold bite by the bone. I dunno, do better Big Jim
Business response:
Hello Eric and thank you for taking the time to review Big Jim's. We apologize that your ribs were not up-to-par and would love to discuss this further so hopefully we can make things right and have you back. If you can find the time, Tyler can be reached at 843-686-9146. Thank you again for bringing this to our attention and we look forward to hearing from you!
clearly previously frozen patties that are now super mediocre burgers ... unless you're golfing it's not worth it
Business response:
Hello Mitchell We apologize that your recent experience with us was not up to par and that the food you received was mediocre. We always strive to make our customers happy and would hate to lose you as a customer because of this experience. If you would like to discuss your visit further so hopefully we can make things right with you, please reach out to Tyler at 843-686-9146 at your earliest convenience. Thank you for your time and we look forward to hearing from you.
The bbq was ok tasted more like smoked chicken. The entire restaurant was really packed with no social distancing but the staff had masks on. Enjoyed that it was really close to the Marriott resort .
Grab a cold drink, burger and cool off after playing the ocean view Robert Trent course in beautiful Palmetto Dunes Resort on Hilton Head Island.
This place is a gem!! They are super clean! Pizza .. I got the spinachi with mushrooms.. delicious.. the other pizza was a cheese and pepperoni and they got the sweet chili wings.. all super good! If you are staying the Marriott this is a must go to! The service is great as well!! But a little pricey.. just an FYI.
Frequently asked questions about Big Jim's BBQ, Burgers & Pizza
How is Big Jim's BBQ, Burgers & Pizza rated?
Big Jim's BBQ, Burgers & Pizza has a 4 star rating with 645 reviews.
When is Big Jim's BBQ, Burgers & Pizza open?
Big Jim's BBQ, Burgers & Pizza is open now. It will close at 9:00 p.m.