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Big Jim's BBQ, Burgers & Pizza
- Restaurants
- Hilton Head Island, SC
About this business
Location details
7 Trent Jones Ln, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
The nachos were okay, the service outside was nearly nonexistent. Was hoping for a quick basic meal for lunch but it was a push to just get to the 'basic' part. With all of the other options that are close by this place should be a pass if you unless the golf is your excuse to be there.
Just a hole in the wall place in Palmetto Dunes. Very mediocre food, very mediocre ambiance and our server acted like she hated to see us arrive.
Business response:
Thank you Casey, for taking the time to share your feedback with us. We are so sorry for the experience you had at Big Jim's. We take pride in our food and beverage service and will be addressing your comments immediately with our team. We welcome the opportunity to learn more and have sent you a private message. Please give us a call at your convenience. We hope we'll have the opportunity to serve you again in the future.
Solid food, but not incredible. A large group of us ate here during a visit to Hilton Head. Dining room looks out on the golf course, ample parking outside. The service was a bit off, a forgotten meal and mixed up orders. Drinks weren't refilled, etc. That said - the food was enjoyable. The group ordered just about everything off the menu, BBQ was good, mac and cheese was a favorite. Soup was flavorful without being overly salty. A fairly affordable option in HH, especially inside Palmetto Dunes. Drive a little farther and y... read more
This is a good spot for a quick- no frills bite to eat! Everyone enjoyed their sandwiches and salads except my husband ordered brisket and said it was horrible- not a great endorsement for a BBQ restaurant- and he sat under a leaky air conditioning vent dripping on him the entire time...but the other 9 of us enjoyed our meals. Kids LOVED their burgers and adults loved the $5 martinis! :)
Tucked away in the back overlooking the driving range. Good American menu with ok service but management was very involved in correcting any shortcomings. Given the location I would rate the value well above average and a solid place to visit if living or visiting PD.
A surprising good meal at a good value. Got a 2 for 1 rib appetizer, and had lots left over just eating that as a meal. Very convenient to the Marriott beach property, and the food came out fast. Overall, it was a pleasant surprise.
Service was good. Food was not great. Brisket tasted like it was reheated in a microwave from two days ago. Burgers were good. Pork sliders were good. One big plus is that we could substitute grilled veggies for fries.
Business response:
Nichole, thank you for your feedback regarding your experience at Big Jim's. Feedback is an important tool for our resort to measure performance and address operational challenges. I apologize that we were unable to meet your expectations of food quality. I have shared your comments with my team and assure you that your concerns will be addressed. We look forward to your next visit to the Lowcountry, and we hope you will visit us again so that we may restore your faith in our restaurant. - Brian Couey, Director of Food & Be... read more
We went for dinner and ordered the signature dish of brisket. The meat was dry and overcooked. Not at all what we were expecting from a Palmetto Dunes eating establishment. The sides were very good. Service was fine.
We had a pulled pork platter and a bbq chicken sandwich. The pulled pork was served dry with the sauce on the side. I was told by my mother that her chicken sandwich was very dry but they gave her sauce also, so I guess she was to add sauce to her liking also. The sides were very good. Baked beans, cole slaw and mac-n-cheese. The horrible part about the whole visit was the service. The food came out quickly, but the waitress was never around. Most of the time we just got up and got what we needed for ourselves. She stated ... read more
Frequently asked questions about Big Jim's BBQ, Burgers & Pizza
How is Big Jim's BBQ, Burgers & Pizza rated?
Big Jim's BBQ, Burgers & Pizza has a 4 star rating with 641 reviews.
When is Big Jim's BBQ, Burgers & Pizza open?
Big Jim's BBQ, Burgers & Pizza is closed now. It will open tomorrow at 7:00 a.m.