Unified Inbox
Manage all communications in one inbox
Track every customer conversation in a single unified inbox. Reviews, messages, voicemails, and more are available at your fingertips.
Birdeye Mobile App
Take your business on the go
Bring your business with you using the Birdeye mobile app
Grow on the go
Manage your business from the palm of your hand with an easy-to-use mobile app.
Stay connected
Get instant notifications so you can keep up with every new lead, review, and message.
Collaborate better
Stay in touch with your team and never miss a time-sensitive message.
AI-Powered Tools
Save time with AI
Respond to reviews and messages in seconds with AI. Easily change the tone or length to make sure it fits your brand voice. Get AI summaries of all reviews to identify key trends.
Social publishing
Publish social content from anywhere
Post to all your business accounts on the go. Manage your social calendar, upload images from your phone gallery, personalize posts across locations, and more.
Approval Workflows
Approve content away from your desktop
Ensure social posts are on-brand and error-free. Review, request other approvals, and make changes to keep your social calendar on track.
Team Chat
Stay connected to your teams
Collaborate and share time-sensitive updates through instant messaging. Together, you can review invoices, approve payment requests, and more — all inside a single chat.
Review Management
Collect reviews faster
Send review requests to customers instantly. On Birdeye's mobile app, you can even share your reviews on social directly from your phone.
Personalized Notifications
Get real-time notifications
Get personalized notifications about things that matter most: negative reviews, support tickets, new messages, and payments.
Mobile Payments
Settle up on-site
Get paid on time, every time. Send payment requests to customers through the Birdeye app instantly.
iOS and Android
Download the app for free
Get the free Birdeye mobile app on the Apple Store and Google Play store to stay connected to your customers around the clock.
Products that pair with the Mobile App
Birdeye is the only comprehensive platform for customer experience to offer a range of products that scale with your business.
Payments
Provide an effortless payment experience across text, scan, card readers, your website, and beyond.
Frequently Asked Questions
Is it free or paid?
With your Birdeye subscription, the mobile App is totally free. We don't impose any additional charges for utilizing the mobile app.
With your Birdeye subscription, the mobile App is totally free. We don't impose any additional charges for utilizing the mobile app.
Is it available for ios and android?
Yes, Birdeye mobile application is available for both iOS and Android.
Yes, Birdeye mobile application is available for both iOS and Android.
What features do we have on the mobile app?
You can send review requests to your customers, respond to your reviews as soon as you receive them and promote them on social media – all from Birdeye mobile app. You can make payments using the mobile application. Additionally, you can converse with your customers and internal team members using the Birdeye mobile app.
You can send review requests to your customers, respond to your reviews as soon as you receive them and promote them on social media – all from Birdeye mobile app. You can make payments using the mobile application. Additionally, you can converse with your customers and internal team members using the Birdeye mobile app.
Do we really need the Birdeye mobile app?
Yes, if you want to accomplish things on the go. The mobile app allows you to easily manage certain time-sensitive things that can make a difference. You can respond to a negative review and a critical customer message from wherever you are – without going to your desk or going into the office.
Yes, if you want to accomplish things on the go. The mobile app allows you to easily manage certain time-sensitive things that can make a difference. You can respond to a negative review and a critical customer message from wherever you are – without going to your desk or going into the office.
Which devices are supported by the Birdeye mobile app?
The Birdeye Mobile app is compatible with tablets and smartphones.
The Birdeye Mobile app is compatible with tablets and smartphones.
What is BirdAI?
BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimize their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.
BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimize their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.
Do I have to pay additionally for BirdAI features in Social?
No, BirdAI is available at no additional cost.
No, BirdAI is available at no additional cost.
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