Frequently Asked Questions
Is it free or paid?
With your Birdeye subscription, the mobile App is totally free. We don't impose any additional charges for utilizing the mobile app.
Is it available for ios and android?
Yes, Birdeye mobile application is available for both iOS and Android.
What features do we have on the mobile app?
You can send review requests to your customers, respond to your reviews as soon as you receive them and promote them on social media – all from Birdeye mobile app. You can make payments using the mobile application. Additionally, you can converse with your customers and internal team members using the Birdeye mobile app.
Do we really need the Birdeye mobile app?
Yes, if you want to accomplish things on the go. The mobile app allows you to easily manage certain time-sensitive things that can make a difference. You can respond to a negative review and a critical customer message from wherever you are – without going to your desk or going into the office.
Which devices are supported by the Birdeye mobile app?
The Birdeye Mobile app is compatible with tablets and smartphones.
What is BirdAI?
BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimize their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.
BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimize their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.
Do I have to pay additionally for BirdAI features in Social?
No, BirdAI is available at no additional cost.
No, BirdAI is available at no additional cost.