Our reviews
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4.9
7525 reviews73 reviews have no rating
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Both our account rep Cole and Divya are are very helpful.
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Praveen handled my case very professionally and knew exactly what to do to resolve my issues. He directed me to the pages on my Birdeye site and walked me through the changes that we needed to make, all the time being very patient with me. Give that guy a raise!!
- s
Avinash and Ashwani were very helpful
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- n
The representative was very responsive and helpful. It issues with integration have been a bit more difficult than we would like.
- k
Himanshu was amazing! He answered all of my questions, solved the problem and was and helpful throughout our session. He also followed up after I was unable to accomplish what I needed to do. I didn't have to call back again!That is above and beyond good customer service! He is a true asset to Birdeye!
- s
Great help and took the time to go through our current surveys to find the problem.
- m
The Birdeye Rep was EXTREMELY helpful! Very much appreciate the excellent customer service!
- b
Very professional and fast with their work.
- w
Very professional and responsive !!
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THANK YOU!
- a
Goooooo Birdeye
- a
Thank you Divya!
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Thank you Partner Support Team!
- a
Hossein was very kind and helpful as he navigated our system to make things work in unison.
- b
Birdeye provides excellent customer support every time.
- t
Great work. Thank you!
- t
Keep up the great work. Thank you!
- t
He was so helpful and went above and beyond to help me with all my questions. Thank You
- h
The representative was pleasant, quick, and helpful! Thank you for your efficient help.
- k
The representative was very helpful and knowledgeable about the issue and offered support to help fix the problem, even sharing my screen at one point to help me understand the problem. He showed great follow up skills and patience with me! Thank you!
- t
She handled it well! Thank you
- p
- a
Been using Birdeye for years at HomeMembership and they are a great company to work with. They have been a wonderful solution for our customer review needs and they are very quick with their responses to any support needs we have had. Highly recommend!
- a
My concern was addressed very quickly and was resolved within hours of me contacting support. Thank You!