Review Stars

Our reviews

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4.9

7525 reviews
5
7058
4
357
3
37
2
0
1
0

73 reviews have no rating

4.8
2,903 reviews
4.7
583 reviews
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  • d

    Patient and helpful support

  • s

    Extremely prompt, efficient & knowledgeable.

  • t

    My agent resolved the issue quickly which is important since our office is so busy and time is very valuable.

  • t

    I appreciate the quick and efficient response with the problem resolved. Thank you.

  • c

    Thank you so much! So excited for this flagging feature to be implemented. Y'all are the best!!!

  • p

    This is first time I had to contact support for a system issue. The issue was identified and corrected immeditately. A support team member called me today to follow up and make sure everything is functioning properly. I like the extra "touch". Excellent customer srevice.

  • j

    Husain is always such a big help. He is very friendly and knowledgeable.

  • g

    Thank you

  • c

    Amazing.

  • j

    Very communicative!

  • d

    Exact, and professional knowledge about the product. Flawless support.

  • n

    Quick resolution to our problem. Thanks!

  • p

    I am so impressed with Birdeye! We have used them for many years and their customer support is the best ever. I never have to wait for help and they are professional and they know their business! Thank you Birdeye!

  • r

    The person that assisted me had great follow up and was very knowledgeable.

  • n

    Birdeye support is always amazing. The lack of options is my only complaint. Although Birdeye support usually helps me come up with a work around, the effectiveness of the solution is way lower because the website doesn't have the option to get the data needed (development issue)

  • t

    akhilesh is still awesome

  • t

    akhilesh is awesome

  • l

    It was easy to submit my request and the response was very quick, good turn around time!

  • c

    Zach is great. I never fill these out

  • c

    Great service!

  • j

    Allways efficient,responsive and Knowledgeable.

  • s

    Divya was great and very helpful.

  • b

    Divya was very helpful and provided a solution to my request immediately. I could not have asked for a better experience. Thank you!

  • w

    A+ Customer service

  • c

    Very good customer service ! Helped me solve my problem quickly