4.9
7799 reviews75 reviews have no rating
This is a good workaround for a temporary solution, but I would much prefer having the capability of messaging employees internally as we did in Podium.
We previously used Birdeye's services and switched to a local company which we completely regretted. Since going back, our teams have had so much clarity with the tools available to us. Sean our implementation specialist is not only knowledgeable, but friendly, courteous, and INCREDIBLY hard working. There were times we felt like it would be our responsibility to fix or set something up but Sean took complete ownership and nailed it. He is a God-send!
I very much appreciated the quick response and follow up by Avinash.
Solution was applied quickly.
Working with Girish Pacherwal was a fabulous experience because he handled my challenge quickly, efficiently and most of all with kindness!!! Thank you Girish and Birdeye
Customer service was excellent. Called back as promised on Monday at 8 AM for a technical error that happened on Friday. Problem solved and appreciate not letting the ball drop.
Very Prompt and quick with the service
I believe Rohtash, has provided the fastest resolution EVER!!! Thank you!!
Rob Nation is the best. Thanks for all your dedication and hard work you've devoted to the Optum team. We appreciate you so much.
THe team is always great and responsive and helpful
I have had many issues in the past with Birdeye- but recently, the support and responsiveness has been super incredible. Especially with one team member, Himanshu Goswami- He is the sole reason I am still with Birdeye.
Quick and effective, just what I was hoping for.
My Representative did a great job of walking me through the process of linking my google pages. Thanks
The gentleman that assisted me was very professional and resolved my issue.Thanks
Very pleasant to work with and a genuine concern for resolving our question. Have had consistently great service from Birdeye support teams!!
Support was excellent when I needed to integrate Social media links!
Quick service.
The best agency partner we've ever worked with. So professional and amazing customer service. 10/10 would recommend for listing and review management.
Thank you!
Very quick and responsive to questions while making sure I'm completely happy with the outcome.
Thank you!!!!!!!
I <3 Birdeye
Thank you Divya, Don and Shivani for helping out on this!
It worked, thank you!
Super helpful