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4.9

7798 reviews
5
7314
4
368
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75 reviews have no rating

4.8
3,111 reviews
4.7
608 reviews

Support team always very good help. Pay them well!

alexander h.
Thu, Sep 02, 2021 05:00 PMvia Birdeye

My representative went above and beyond to solve the problem of Birdeye substituting the text number we had with the trial account to the text number assigned to us after becoming a customer. She was outstanding!

Jonathan S.
Thu, Sep 02, 2021 05:00 PMvia Birdeye

Quick response. Knew exactly how to help. Great friendly service!

Emily A.
Thu, Sep 02, 2021 05:00 PMvia Birdeye

Ajay is a dedicated employee who continues to represent the reasonings as to why I enjoy having Birdeye as a partner. His patience, willingness to go above and beyond, and knowledge of the platform continue to amaze me. Birdeye did great by choosing Ajay as an employee!

Skylar K.
Thu, Sep 02, 2021 05:00 PMvia Birdeye

Sirjan was great. He kept me informed on a regular basis about the issues and the steps being taking to resolve them.

Kevin L.
Thu, Sep 02, 2021 05:00 PMvia Birdeye

Excellent customer services and great tool. It puts all the reviews in one place

Melissa Lu
Fri, Sep 03, 2021 01:51 PMvia Google

Great customer service! Quick and responsive about everything that is needed. What an amazing upgrade compared to Podium!

Ben Stokes
Fri, Sep 03, 2021 03:05 PMvia Google

Roshini addressed my concerns in a very effective manner.

George K.
Fri, Sep 03, 2021 05:00 PMvia Birdeye

Srijan was on it. Great communication and very helpful.

Scott M.
Mon, Sep 06, 2021 05:00 PMvia Birdeye

Thank you for your help! I appreciate it!

Thomas Ferraro J.
Mon, Sep 06, 2021 05:00 PMvia Birdeye

Rep has been very responsive throughout my case and was able to jump on a meeting right away to help me resolve an issue.

Ashley Y.
Mon, Sep 06, 2021 05:00 PMvia Birdeye

Great rep, problem solved!

William K.
Mon, Sep 06, 2021 05:00 PMvia Birdeye

Efficient service

Muhammad S.
Mon, Sep 06, 2021 05:00 PMvia Birdeye

He was very patient explaining everything and helping me to navigate to cross check the issues. Very kind, knowledgeable professional

Levent O.
Mon, Sep 06, 2021 05:00 PMvia Birdeye

I <3 Birdeye

Alex Test O.
Mon, Sep 06, 2021 05:00 PMvia Birdeye

I'm very happy with the service and hospitality. Thank you

Mimi P.
Mon, Sep 06, 2021 05:00 PMvia Birdeye

test

Gagandeep K.
Mon, Sep 06, 2021 05:00 PMvia Birdeye

Dewey Db
Tue, Sep 07, 2021 03:37 PMvia Google

Thanks to the Chat feature!

Tina F.
Tue, Sep 07, 2021 05:00 PMvia Birdeye

lets gooooo

Alex Test O.
Tue, Sep 07, 2021 05:00 PMvia Birdeye

Thanks for the timely resolution of the issue!

Natalie G.
Tue, Sep 07, 2021 05:00 PMvia Birdeye

Super efficient and appreciate the solutions offered!

Nan V.
Tue, Sep 07, 2021 05:00 PMvia Birdeye

Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go!

Alex Test O.
Tue, Sep 07, 2021 05:00 PMvia Birdeye

Thank you!!

Alex Test O.
Tue, Sep 07, 2021 05:00 PMvia Birdeye

Excellent customer service Team led by the Best in the Business Ujjwal Singh.

Joseph B.
Tue, Sep 07, 2021 05:00 PMvia Birdeye