4.9
7796 reviews75 reviews have no rating
A day after i had asked for help, i got an appointment booked and spoke to an agent who is looking into a solution for one of my points, and gave me a solution for another point. Thank you for the fast support!
I have been working with BirdEye since 2018 because of the integration with our Athena EMR. This is one of the few companies I work with everyday in healthcare that actually goes out of their way to help when we have questions or concerns. It is unusual in this day and age to get such great, personalized customer service. I have to send a big thank you to Srijan for always being available when we have requests. Whatever they are doing at BirdEye in the customer experience department keep it up!
DB was professional and very helpful. Thank you!
Himanshu and the developer(s) he worked with to resolve our feed in the exact same style and with the exact testimonials we had hand-chosen before we lost it, worked very well with our team and resolved the issue quickly and professionally. Thank you!
Divya is amazing and super helpful to my entire work organization
Partner support is amazing, thank you so much!
Sean is extremely helpful
Nidhi is very professional, courteous, and knowledgable.
Thanks
Srijan was of great help! He solved all my problems very rapidly, and was kind and explained everything so well. Great support! Very happy customer
Go partner support!!!
Very fast response to my request. Thank you!
corrected everything in a timely manner, we appreciate that
Taylor is a rockstar! She reflects great knowledge about Birdeye, is professional, and incorporates Birdeye's commitment to their customers! On your "About Us" page you highlight a few key phrases like: "our success is tied to our customers’ success", "quality needs to be world-class", "tight-knit family that helps you succeed" I absolutely experienced these key traits in our implementation phase and I will continue to refer others to your services. With all of that being said, Taylor was the key player in my previous statement and my confidence in referring your services. I know this because if you had asked me two months ago I would have been on the fence about referring Birdeye. This is because our previous implementation manager was not invested in our account. As you say "Customers choose businesses based on shared experiences, not ads." My experience with Taylor and implementation was incredible, seamless, and at my speed. I have and will continue to refer other people to Birdeye. Thank you again, Taylor! Treehouse is your #1 fan!
Rohtash is awesome!
Very good company to work with
I got exactly what I needed with very little back & forth!! Thank you so much!
She was articulate, professional and nice!
I just wish we can stop people from spamming my account and writing reviews about other companies.. overall I am pleased and appreciate your help and would like to learn more about expanding my online reviews..
Great assistance! Very patient and thorough!!!
Thank you for the quick resolution!
Partner Support is the best support team in the entire universe of technical support and CGI is very thankful for all you do!
friendly and fixed issue quickly.
Rjm Renovations did my complete Kitchen from removing my old cabinets and replacing them with gorgeous new ones. I highly recommend these guys they know what they are doing and are professional.