4.9
7992 reviews75 reviews have no rating


The support is always very professional and helpful.
My question was answered in the same day. Thanks for your help!!
The program is great and so is the support.
Avinash is always great!
Solved my issues
Srijan Shukla from Birdeye Technical Support was excellent!!! He was professional, patient, concise & knowledgeable! He was IMPECCABLE! Cheers!
My experience with my rep today, Roshni Kapoor was excellent!! Very helpful and informative!!!
Representative figured out the problem quickly. Thanks
Excellent service. Got a call within 3 minutes of email. Resolved issue and did integration with social. Media and helped me clean up the Google my business profile. 6 star service by Girish
Birdeye is wonderful! Pros: Birdeye is so helpful for our company. The real time text feature with future prospects makes communication so simple and effective. Cons: There isn't anything I like "least" about this software. I do wish that text conversations could be assigned to multiple people however.
Excellent customer service!
Srijan. Shukla extremely patient , good listener and explained everything well !
Very professional
The rep was very quick and very helpful.
Support techs were very friendly & helpful & quick.
Quick response was great
Great Tech support! Very patient and thorough.
Fixed the issues, was super friendly!
Awesome customer support as always!
Very prompt response and resolution to our issue. Much appreciated!
Praveen, the tech support person was so courteous and extremely helpful!
Excellent customer service! Thank you!
Avinash was great as always. I appreciate his patience and help when setting up BE Connector with a client.
Srijan was very helpful and kind.
the gentlemen I talked to clearly understood my problem. He gave me an answer that made sense to me. He also gave me a solution. Very happy with the customer service I received.