Our reviews

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4.9

7932 reviews
5
7443
4
370
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75 reviews have no rating

4.8
3,126 reviews
4.7
608 reviews

Husain is a trooper! He has calmly waited while I waded through figuring out which server was the ACTUAL server, all with grace and humor!

Robin
Tue, Oct 12, 2021 05:00 PMvia Birdeye

Houisan is absolutely amazing. Provided excellent customer service, he definitely needs to be celebrated by your company :)

Elizabeth M.
Tue, Oct 12, 2021 05:00 PMvia Birdeye

Good communication from Avinash!

Brett T.
Tue, Oct 12, 2021 05:00 PMvia Birdeye

thank you

Front D.
Tue, Oct 12, 2021 05:00 PMvia Birdeye

The support is always very professional and helpful.

Scott B.
Tue, Oct 12, 2021 05:00 PMvia Birdeye

Srijan Shukla was wonderful. Very nice, and he resolved my issue in a matter of minutes.

Admin A.
Tue, Oct 12, 2021 05:00 PMvia Birdeye

My question was answered in the same day. Thanks for your help!!

Rachelle O.
Tue, Oct 12, 2021 05:00 PMvia Birdeye

Went above and beyond and follow up was top notch.

William S.
Tue, Oct 12, 2021 05:00 PMvia Birdeye

The program is great and so is the support.

Alan W.
Wed, Oct 13, 2021 05:00 PMvia Birdeye

Avinash is always great!

Zac H.
Wed, Oct 13, 2021 05:00 PMvia Birdeye

Solved my issues

Howard M.
Wed, Oct 13, 2021 05:00 PMvia Birdeye

Srijan Shukla from Birdeye Technical Support was excellent!!! He was professional, patient, concise & knowledgeable! He was IMPECCABLE! Cheers!

David W.
Wed, Oct 13, 2021 05:00 PMvia Birdeye

My experience with my rep today, Roshni Kapoor was excellent!! Very helpful and informative!!!

Harrell B.
Wed, Oct 13, 2021 05:00 PMvia Birdeye

Representative figured out the problem quickly. Thanks

Charles B.
Wed, Oct 13, 2021 05:00 PMvia Birdeye

Excellent service. Got a call within 3 minutes of email. Resolved issue and did integration with social. Media and helped me clean up the Google my business profile. 6 star service by Girish

Sanjay Nigam, M.D.
Wed, Oct 13, 2021 05:47 PMvia Google

Birdeye is wonderful! Pros: Birdeye is so helpful for our company. The real time text feature with future prospects makes communication so simple and effective. Cons: There isn't anything I like "least" about this software. I do wish that text conversations could be assigned to multiple people however.

Abby A.
Thu, Oct 14, 2021 05:41 AMvia Capterra

Excellent customer service!

Jennifer O.
Thu, Oct 14, 2021 05:00 PMvia Birdeye

Srijan. Shukla extremely patient , good listener and explained everything well !

Cynthia T.
Thu, Oct 14, 2021 05:00 PMvia Birdeye

Very professional

Ralph S.
Thu, Oct 14, 2021 05:00 PMvia Birdeye

The rep was very quick and very helpful.

Stephen R.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Quick response was great

Bruce M.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Fixed the issues, was super friendly!

Anya M.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Very prompt response and resolution to our issue. Much appreciated!

Debbie G.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Avinash was great as always. I appreciate his patience and help when setting up BE Connector with a client.

Sean A.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Srijan was very helpful and kind.

Susie S.
Sun, Oct 17, 2021 05:00 PMvia Birdeye