Our reviews
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4.9
7599 reviews75 reviews have no rating
- b
Thank you support team! You have been really on point lately with calls and follow-up emails for our issues. Great work!
- d
Very helpful in helping me learn to utilize all features of birdeye as well as get it setup.
- f
So far BirdEye has been an exceptional service. The onboarding experience has been seamless and we have had great support from our rep Gautam who has been extra responsive.
- s
Resolved the review removal quickly and with no issues.
- m
Was quick and easy. Sumeet helped me getting a solution for my problem. Was great.
- l
The customer service representative was very helpful abd resolved my issue quickly
- a
Thank you AJ for your help!
- m
Quick and helpful support thank you Nidhi!
- s
Girish is great - very helpful and patient!
- j
Oh man I am going to miss spell his name (sirinioa?) He his so AWESOME
- m
great job by all members of the support team.
- d
Awesome customer service!!!!
- a
Thank you for quickly resolving my issue!
- m
He provided the information and solution I needed in a timely manner
- n
I just wrote out a whole paragraph in my last review... #SUMEETFORPRESIDENT #JARODROCKS
- m
Sumeet provided awesome customer service and went the extra mile by providing several solutions.
- n
First I want to say that every experience I have had with Birdeye support has been amazing. Jarod and Sumeet are the literal best especially because they deal with me, all my questions, and all of my requests with such poise. There are several things about Birdeye that I do not like and if it weren't for those two employees I would have put in a request to switch to something that works for what we need. I see the potential in Birdeye for sure, especially with them on your team.
- r
Thank you Nidhi for taking out time and explaining features of Birdeye. I appreciate your call and patience.
- a
Birdeye makes communicating with customers so simple and we're getting more reviews than before. I enjoy working with our account representative Ayush because he is patient and thorough.
- n
super fast, detailed, and professional response! resolved my issue quickly
- a
Great customer service! Answered all my questions.
- e
Always helpful and quick to respond.
- s
Agent was quick and professional
- s
Girish was very helpful!
- l
We signed up with Birdeye only a few weeks ago and I'm amazed at the fantastic results we have gotten in such a short period of time. My onboarding expert Abdul has been delightful to work with. He has taken the time to thoroughly review the software with me, has addressed all my questions and concerns and has been so accommodating. I really appreciate his expertise. Great program and great customer service