4.9
7770 reviews75 reviews have no rating
Akash is great! kind, considerate, helpful.
Piyush Agarwal thank you sir for the fast assistance
We were able to connect Facebook and Instagram, Thank you Pareen
The response was immediate, calm and helpful. The support was able to understand and answer all my questions. An email was sent as well on the steps that I have to do which is very helpful! Thanks again!
Birdeye: Efficiently Collect Reviews and Manage Customer Engagement Pros: Birdeye has enabled our management team to collect, monitor, and manage client reviews to better connect with our clients and monitor and improve our interactions with clients. Cons: Initial setup takes time to understand and use the power of Birdeye and can be daunting to staff, but once well acquainted to the software, Birdeye becomes an indispensable tool for our personnel. Overall: We mainly use Birdeye to request Reviews, respond to reviews, Gather reviews from various social media, and post the reviews on our webpage. We also use Birdeye to communicate with our clients and respond to inquiries on our webpage email.
Great product and exceptional service
Birdeye is a great tool for reviews, social integration, and consolidation. My onboarding representative, Akash, is great; he's kind, considerate, helpful, and he goes at my pace.
Great platform for getting positive google reviews Pros: I love being notified when I have a new review left about my business! Cons: I would like a little more training so I know about it's capabilities
They have amazing customer support!!!
Himanshu & Sumeet did a great job helping me with Birdeye account issues and any other issues I've had with understanding the Birdeye platform. They are magicians.
Very helpful. I now understand the Birdeye platform better. thanks
Have been waiting for an email response that never happened. Jumped on Chat today and got issue resolved!
Very timely service and great customer service
Hey! the team members are always patient in answering. They always understood my concerns and does their best to help. It's always a pleasure to speak to the team! Thanks again! You'll be hearing a lot from me since I'm new to this LOL hahaha. Enjoy the rest of your day!
Good job, thanks for the help
very timely service and great customer service
Thank you, Praveen!
DB was great
Maddy has been awesome... extremely helpful, thank you!
Maddy was great to work with in fixing the issues we had with integrations.
Always very helpful and attentive
Quick response and resolved the issue quickly!
Wow, this company has figured it out! Platform actually delivers on the value proposition. More importantly, the onboarding process was exceptional. Great job...highly recommend!
Excellent platform for gaining positive business feedback and reviews from patients. Highly recommend their services
Very patient and knowlegeable. Thank you for helping me.