4.9
7934 reviews75 reviews have no rating
Avnish and Husain were a huge help in getting our account up and running. Overall, I am very pleased with the onboarding process.
Great session and even helped make life easier for me and my staff!
Girish Pacherwal always efficient is a pleasure working with your team
Excited to be using the Birdeye platform PROS Reviews are the main reason Birdeye works for us. Seeing our reviews significantly increase is a quite exciting and helps other potential buyers read other consumers great experiences with shopping at our stores. CONS That it seams like you can not choose truly the features of their software separately. VENDOR RESPONSE Amazing! We are so happy to hear that, Lisa. Thanks for choosing Birdeye! Replied April 2023
Nidhi Verma thank you
Very good and very patient.
He was fast and efficient
Souryya was the best person we have dealt with at Birdeye! He was so helpful, knowledgeable and kind!!! Souryya made all the difference for us!!!
Souryya, Souryya, Souryya!!! He is your tech support engineer and he was so patient, helpful, knowledgeable and kind! We put his name in our CRM system for future issues! He was fabulous and we are so very grateful!!!
Very easy to use chat option for my concerns. The representative even sent me screen shots of the information I needed and a link to the exact support article.
I can’t NOT express how amazing Jonathan Edwards is!!! My son had to get a tooth pulled and was very anxious and scared. Dr. Edwards was beyond amazing!! He was very calm and sweet. He helped my son through the entire thing and was so supportive!!!! Made my mommy heart calm and happy!!! Thankful and blessed for such a great place to take my whole family!!! Thank you again Dr.Edwards for being the amazing dentist you are!!!!
Thank you Souryyajit, the screen shot was most helpful!
Souryya, the tech support engineer we spoke with solved all our problems and answered all our questions! Thank you Souryyajit Saha!!!
Thank you so much to help us out today. Gary. Thejunkpros.
Nidhi Verma was THE MOST HELPFUL representative we have ever had the pleasure of speaking with! She got everything taken care of in a VERY timely manner & she helped us learn new things we had no idea about how to fix. SHE IS INCREDIBLE!! Please give her a raise!!!
Resolved issue promptly.
Resolved issue promptly.
Great job! Resolved my issue right away.
Quick reply, easy to understand instruction, polite and professional customer service.
Nidhi was AMAZING! She solved my problem in a speedy but thorough manner. Why a great representative! Debbie
I love the Birdeye staff! So incredibly helpful! Thank you!
Fast response! That is what everyone wants! Thanks!
Very quick and professional. The support staff has always been the reason we continue to use Birdeye.
Went above and beyond to instruct me how to accomplish what I needed and even called to verify when he double checked it. Great support!
Sumeet is always on top of things, quick to respond, and quick to find a solution.