4.9
7933 reviews75 reviews have no rating
I really like that you provide such personal attention to my questions and help me solve them! Everyone is very kind and helpful! Thank you!
He was very nice and very helpful ;)
Praveen Reddy was very helpful and knowledgeable with the issue I had!
Girish Pacherwal thank you so much
Sunny was super helpful with the entire on boarding process. So excited to grow our company even further using bird eye.
Aditya did an amazing job providing the support I needed. Our Birdeye rep. set up an unauthorized campaign in our client's account with incorrect info and he was able to help us after she told us she couldn't assist until Monday. I am very appreciative of his help. I do request follow-up from someone on the team on the actions of our rep - we have provided her with an email sharing our disappointment in all of this.
OJ was very patient with my level of knowledge and used terms I can easily understand.
Excellent communication!!!!
Thank you!!
Heath, Ujjwai and Risraji are polite, kind and supportive.
Ankur was great
Great job. I just had some questions.
He was excellent
Mark did a great job of walking me through the dashboard and helping me understand the problem. I appreciated that he took control of my screen so he could show me exactly where to go and what to do. I wouldn't have been able to do this without his help.
I wish there was more explanation and direction on how to make changes on the website and WHY is it important to do on Bidreye first! Our company had experienced the same issue twice with Google due to a lack of knowledge that all we needed to do was to make changes on Birdeye website instead of making changes in Google My Business Profile.
Keep it up the great job! Thank you for all your help when needed.
Avnish Mishra Addressed my problem and quickly solved it for me.I highly recommend him for any problem solving issues.
Great company to work with.
Ankur is always helpful. He is exceptionally knowledgeable and a great ambassador of Birdeye when your customers are having problems. Even though 1 issue wasn’t resolved, I am confident that if it can be done, Ankur will make it happen.
Nidhi Verma thank you so much for the assistance
I do not remember the gentleman's name that assisted but he was very helpful and pleasant.
Easy way to work with all your reviews and chat with customers all in one location!
Great experience with Birdeye thus far. There onboarding team had been a pleasure to work with!
excellent customer care !