Our reviews

Awesome app. Would recommend it to anyone tracking their business

Neeraj

☆☆☆☆☆

Sun, Jun 10, 2018 05:28 AMvia Birdeye

team birdeye support rocks

JR B.

☆☆☆☆☆

Sun, Jun 10, 2018 08:34 PMvia Birdeye

Rep was friendly and helpful.

David F.

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Mon, Jun 11, 2018 08:02 AMvia Birdeye

Customer Support was great! I was just frustrated that our google sheet was disconnected from Birdeye so clients were not getting text messages.

Jennifer U.

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Tue, Jun 12, 2018 04:01 AMvia Birdeye

Babbette was very patient with me and took time to address every question and explain the technology so that I understood exactly how it worked and how it would benefit me. Thanks Babette!

Shelly P.

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Tue, Jun 12, 2018 06:51 AMvia Birdeye

five star cleaning ladies Team number 16

Erasmo “Doc Rio” R.

☆☆☆☆☆

Tue, Jun 12, 2018 10:18 AMvia Birdeye

I’m not very good at these things, so I was a bit stressed. But Babette was very helpful.

Lori H.

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Tue, Jun 12, 2018 11:39 AMvia Birdeye

Thank you for the very quick response to the issue with using Internet Explorer 11. Thank you for fixing the issue! We have a client that is still using that old browser.

Bernie

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Tue, Jun 12, 2018 03:06 PMvia Birdeye

Fast, professional, very helpful. Thanks for your assistance.

Eugenia S.

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Thu, Jun 14, 2018 03:20 AMvia Birdeye

Reviews Pros: This helps you filter out bad reviews from clients while posting the good reviews on many sites that your clients have access to. Cons: The integration took a lot of time with our CRM and their company so I wish that process was streamlined more.

Our Implementation Advisor was fantastic! He made the process painless, while providing us with all of the information we needed, and walking us through ALL of the steps of the process.

Ed n.

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Fri, Jun 15, 2018 06:49 AMvia Birdeye

Very helpful and solved the issue very quickly!

Kaisha

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Mon, Jun 18, 2018 01:28 AMvia Birdeye

The representative I spoke with was fantastic! Such a sweetheart that was ecstatic to answer any and all of my questions! Very helpful and refreshing

Jessica ..

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Mon, Jun 18, 2018 08:01 PMvia Birdeye

I called support and they listened to my request and completed it with-in 24 hours. Great experience!

Daniel H.

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Tue, Jun 19, 2018 01:56 AMvia Birdeye

Did really good. Support has really improved over the past few months. Quick and accurate response to help resolve the issue and answer questions.

bob s.

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Tue, Jun 19, 2018 07:53 AMvia Birdeye

This guy was awesome!

Valentino B.

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Tue, Jun 19, 2018 04:56 PMvia Birdeye

I sent an email to support@birdeye.com and I got a phone call. That was quick, and a phone call is my preferred way to work on prickly issues. All was resolved.

Daniel J.

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Tue, Jun 19, 2018 07:03 PMvia Birdeye

ALWAYS A PLEASURE TO DEAL WITHH BIRDEYE AND ITS SUPPORT STAFF. VERY PROFESSIONAL.

Bob H.

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Wed, Jun 20, 2018 03:31 AMvia Birdeye

Best Support Ever! I will definitely be using the support line more often.

Lynn M.

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Thu, Jun 21, 2018 11:26 AMvia Birdeye

She was efficient, professional, friendly, and effective. Really great! If Hafsa is a representation of the caliber of individuals we will be working with at your organization, we could not be happier!

Benjamin B.

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Thu, Jun 21, 2018 01:08 PMvia Birdeye

Loved the representative. She was so king and Knowledgeable.

Wendy

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Fri, Jun 22, 2018 09:09 AMvia Birdeye

Really quick and got problem fixed. Thank you

Todd C.

☆☆☆☆☆

Fri, Jun 22, 2018 03:42 PMvia Birdeye

Great service

Neeraj

☆☆☆☆☆

Fri, Jun 22, 2018 07:59 PMvia Birdeye

This representative was extremely helpful, patient and whatever you're paying him, it needs to be doubled. Thanks for the help last week!

Jeff J.

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Mon, Jun 25, 2018 01:04 AMvia Birdeye

They created a custom fix for our re-seller account. Great service.

Matt B.

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Mon, Jun 25, 2018 02:42 AMvia Birdeye