Our reviews
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4.9
7715 reviews75 reviews have no rating
- m
This company has been very attentive to my reviews and interactive with me making sure that I am happy.
- p
it helps you to acquire new customers Pros: reviews and messages are always on track with this software Cons: there is nothing that i don't like at the moment
- c
Top-notch platform with many easy-to-use and effective features for a service business. Itishri was extremely thorough during onboarding and made the learning process a breeze!
- s
Itishri was extremely helpful throughout the entire onboarding process!
- y
I'm thrilled to share my experience with BirdEye for my family law firm. Their level of attentiveness truly stood out, especially when I emphasized how busy my schedule was onboarding ….the team at BirdEye displayed remarkable patience, kindness, and utmost professionalism throughout our collaboration. Their support has been instrumental in enhancing our online presence and reputation. We couldn't be happier with the results. BirdEye has been an amazing partner for our firm!
- t
Dear Birdeye Team, I wanted to take a moment to express my appreciation for the outstanding service I've received from your team. Over the past few interactions, I have found your staff to be incredibly attentive and helpful. Birdeye's system is undeniably effective in addressing my needs and concerns. The last two calls I had with your team members were particularly noteworthy. They were not only knowledgeable but also exceptionally kind and attentive, making the entire experience a pleasure. Thank you for consistently going above and beyond in delivering top-notch customer service. It's rare to find a company that is so dedicated to addressing customer issues promptly and effectively. Keep up the fantastic work! Warm regards,
- m
Onboarding was thorough, with lots of optionality for customizations. Itishri is an excellent trainer. We are already seeing great results with the product. Thanks!
- b
Himani and Rishi did a great job onboarding our company! They made it very easy to get started.
- b
- b
Application of the Birdeye software is helping the company penetrate the market place and makes it easier to respond to clients/customers in real time or with AI enhanced messages. The support is very good and the staff clearly articulate their messages and deliver at a pace this commensurate with the client.
- k
- l
The onboarding process was stellar. Their customer service and support is amazing. I would highly recommend their services.
- n
Wonderful customer service. Can’t wait to see how this helps my small business.
- e
great company for my small business to do business with, Birdeye's team is excellent!!
- c
Ritesh did an AMAZING job during the Birdeye Onboarding process. He explained everything very well and was easy to work with. Thank you!
- m
Michael, Himani, and Rishi are the best! Thank you all so very much for making the onboarding process easy and simple. They have made our experience easy from start to finish!! :)
- p
I would like to recommend Jones Law Firm, LLC to someone in need of a civil court representative. Jones Law Firm helped me settle with my court case in a timely manner. Alexandra Jones is a skilled attorney. Sara M. was compassionate, respectful and knowledgeable.
- l
Stellar customer service.
- p
Jones Law Firm, LLC is the firm to chose for someone in need . Jones Law Firm helped me win my case . Alexandra Jones is a great attorney. Ashley M. was super helpful answered all my questions in a compassionate, respectful and knowledgeable way. Thank you
- a
I genuinely think she is a very well organized attorney. I have absolutely nothing bad to say about The Attorney Alexandra and the service she provided. She would always give me a very well explained update even when not requested. I would definitely come again to her for help.
- s
I was in a misdemeanor case and you guys were able to handle it so well. Attorney Alexandra and Ashley were able to help me from start to finish. Thank you.
- k
The onboarding process was great. Anjali helped us out a lot explaining all the steps and features. Thank you!
- p
My onboarding experience with Itishri was excellent. She was very polite, easy to understand, and was able to answer and explain all of my questions. I give her 5 stars!
- r
Logicile d'enquête Pros: Ce logiciel a une fonctionalité parfaite, facile a utilisé . Tres bon pour les enquête . Cons: Aucun probleme retrouve a mon niveau . Un peu cher pour les petite entreprise.
- l
I had the absolute pleasure of going through my onboarding process at Birdeye, guided by the incredible Onboarding Specialist, Himani Kashyap. Her expertise and approach truly set the stage for a remarkable journey into this organization. Here's why Himani deserves a standing ovation for her exceptional work: User-Friendly Onboarding Experience: Himani has an incredible knack for making complex processes feel incredibly user-friendly. She took me through each step of the onboarding process with utmost clarity and patience. Her attention to detail ensured that I never felt overwhelmed, and the entire experience was seamlessly easy to follow. Informativeness that Leaves No Stone Unturned: I was blown away by how well Himani made sure that I had all the information I needed. Her thoroughness ensured that I was well-prepared and confident as we are new to Birdeye. Exciting Introduction to Company Culture: What truly stood out was how Himani made the onboarding experience feel exciting and engaging. Patient Guidance that Builds Confidence: Himani's patience is unmatched. She never rushed through anything and was always ready to address my concerns and questions. Her warm and approachable demeanor made me feel comfortable to seek her guidance whenever I needed it. This kind of support is invaluable during the onboarding process. Motivating for Business Growth: She highlighted how my contributions would directly impact the company's success. Himani Kashyap's role as an Onboarding Specialist goes beyond the typical expectations. She doesn't just help new customers, but she empowers them to thrive. Her exceptional skills in making the onboarding process user-friendly, informative, exciting, and motivating are an asset to Birdeye. I have no doubt that her contributions will continue to help the business grow. Thank you, Himani, for an outstanding onboarding experience.