Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7616 reviews75 reviews have no rating
- c
In the first two weeks, Birdeye has shown themselves to be superior to Swell. Hitesh is very helpful in setup!
- k
Birdeye went above and beyond. They set an expectation , but gave my business more then what I was expecting!
- j
Shraiya was excellent and very patient. She not only made sure that our company understood everything that we were doing and how to make the platform work, but also walked through the some "not so easy" platform issues and helped us with solutions. We are looking forward to seeing how Birdseye helps us.
- s
I have to say, in general, I don't believe or have hope in those marketing sites out there. However, I somehow got to work with Birdeye, and since the first time I worked with Mahak, every time I have a meeting with her, I am more impressed and have more hope of doing better and gaining more profit. She is polite, professional, and extremely knowledgeable. She even goes out of her way to help if you are struggling with the technology and they follow up with the outcome. Thank you, Birdeye.
- e
Hitesh was a very helpful and made understanding the services very easy. I appreciate how thorough he was during our implementation process.
- f
very helpfull and supportive. easy to work with. and fantastic help team
- n
Sohyoung at "the BEAR" Restaurant in Federal is the best Waitress I probably have ever had = So Polite, Courteous, engaging- Not to mention Prety... Neal
- a
Mahak Gudwani was great with our onboarding and training! A true professional and very thorough and accommodating. Excited to see how the the product helps us. Thank you Mahak! Dr. A
- e
Birdeye has been a very effective service for us and the support has been outstanding! I highly recommend! 😊👍
- e
Hitesh was wonderful at explaining how everything works and getting my business set up with this platform. I highly recommend.
- d
Birdeye , great customer service. Top notch!
- s
Hitesh Yadav has been very helpful with getting onboarded on Birdeye.
- j
Birdeye is awesome! I was useing Yext for my directory listing service and it was not working the way it was promised. Then I looked into Birdeye, they do the directory listing right with the added bonus of their review service with AI. It is truly a time saver allowing me to be more productive. The onboarding was as great as it gets with Ritesh and Swati. Ritesh and Swati went beyond what I expected and helped me get Instagram and Facebook connected to their service as I had been experiencing bugs with Instagram. I highly recommend Birdeye to any business who wants visibility in their markets, especially brick and mortar stores and services!
- j
I love Bird Eye. They have great customer service. Shraiya has been our rep and contact and is incredible helpful. Highly recommend.
- j
The team at Birdeye is amazing as well as the Birdeye platform. 5 stars for the developers as well. I’ve tried three different platforms to increase sales and reputation and just no good. I found that buying reviews are scam for your customers. A customer taking the time to leave a review is gold; and Birdeye awesomely help you with that process. The experience of leaving a review is satisfying and I’m returning the favor for the ones helping me with my business. Birdeye 👍🏼
- a
Just onboarded with Birdeye with Hitesh. Hitesh was super kind, helpful and patient. Excited to use the software that looks amazing!
- s
Hitesh was very helpful and explained everything thoroughly. I am excited to continue our relationship with Birdeye
- p
The on-boarding crew worked with me and my web designer to incorporate all of the Birdeye widgets, etc. into my website and walked me through their app so I could quickly obtain feedback from my customers. I would recommend Birdeye to anyone.
- s
- c
- e
Great on boarding experience with Birdeye. They have made my customer reviews made simple great platform, across-the-board. Highly recommend. 👍👍👍
- m
- g
Great experience. They did a great job with helping us get the service set up. Overall great experience
- v
Very pleasant experience signing up and on boarding with Bird Eye. Our on boarding rep Hitesh Yadav was wonderful and made the whole experience very easy. He was very patient, explained everything in detail and trained our staff to use the system.
- s
Thanks guys. Y'all helped me out a bunch. I appreciate it.