4.9
7934 reviews75 reviews have no rating
A great tool for agencies looking to accelerate their growth Pros: Agency tools such as multi-location, multi-brand profiles, and user access with multi location or single location access. Cons: Some integrations take longer to set up, but support is there every step of the way with updates. Overall: Customer service is next level. We had a rocky start with the platform and account services really went above and beyond like we do with our clients to help our partnership succeed on both sides.
Awesome team to work with!
Appointment with Clements Dental yesterday came as close to being enjoyable as a dentist appointment can be. The staff were all nice and friendly plus upbeat and funny. Helped me forget what I came for. Dr. Clements did a great job with two fillings and repair of another tooth that was bothering me. Today I have no side effects or soreness and can't tell I was there.
Birdeye has been wonderful. They helped me understand and integrate the programs. I love the ability to obtain and manage leads, manage social media and handle payments all in one place.
Birdeye has been a great tool for our business Pros: We had a lot of help in transferring our clients from the old company. The products offered have been easy to learn how to use, and the reporting tools have been helpful. The listing management has been great too. Cons: We would have liked to see a few more options in reports. Overall: We have had a lot of guidance and assistance you using Birdeye. From the very beginning, the support was very attentive in getting all of our clients transferred. Then the day to day operations using Birdeye have been really easy to use, and have helped our company and our clients to perform better.
Shubhang Trivedi was wonderful during the on-boarding process. Held my hand as much as I needed him to! Super impressed with Birdeye as a whole!
Samantha Flynn's Review Pros: The ease of the platform set up. I also really like the social media scheduler with AI capabilities Cons: Cannot input graphic into email campaigns. App is not very robust. Overall: I really appreciate the IT team. They are always helpful and willing to teach!
Helpful For Reviews Pros: Super helpful to have this tool keeping us in the loop with reviews coming in for our clients! Definitely a big time saver for us. It is also nice to get reports directly to the person who needs that information. Cons: The platform is not a user-friendly as many of the other tools I have used. It took a while to learn to navigate to everything that I was looking for. Overall: Overall, we are really pleased with what we are getting with this tool and plan to continue using it.
Shraiya Bansal was fantastic with our onboarding sessions. Highly recommend.
Awesome company to work with !!
Brandon Debarros 5 Star Client Success Expert. Brandon was on time, detailed, relevant, and asked fair questions. He displayed a high level of professionalism and showed a genuine interest in my success. Thank you Brandon and I look forward to our continued discussion on SEO optimization.
Truly amazing customer service.
This establishment works for you. Trust me 🙏
Shraiya B. was very helpful during the onboarding process. Great experience.
Express employment is he fast and friendly temp agency who will go out of their way and make sure they place you in a job that is suitable for you. Thanks Express employment
Birdeye has made it easy for us to keep all of our efforts in 1 place. We highly recommend!
Everyone at Birdeye was amazing to work with. I'd give 6 stars if I could.
Shraiya has been great with helping us get onboarded and guiding us through the kinks that we've experienced with some of the features.
Great follow up, and great service!
Very thorough and professional. Enjoy working with them.
Birdeye is wonderful, so helpful to our startup company and the staff are so kind. Specifically Mahak, she was so great and patient with us.
It's working
Pragya was very helpful! They are very responsive and kind.