Our reviews

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4.9

7887 reviews
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75 reviews have no rating

4.8
3,126 reviews
4.7
608 reviews

I recently had the opportunity to use Birdeye for my business, and I couldn't be more satisfied with the entire experience. From the very start, the onboarding process was seamless and well-organized. The onboarding team took their time to walk us through the platform's features and functionalities, ensuring that we understood how to leverage the tools to enhance our online presence. What truly stood out was the personalized attention we received. The onboarding specialists were knowledgeable, patient, and genuinely invested in our success. They addressed all of our questions and concerns, providing tailored solutions that fit our specific needs. Furthermore, Birdeye’s customer service is top-notch! Whenever I’ve needed assistance post-onboarding, their support team has been quick to respond and incredibly helpful. Whether it was a technical issue or a general inquiry, they were always ready to go the extra mile to ensure that our experience was positive. Overall, I highly recommend Birdeye for anyone looking to improve their customer engagement and online reputation. Their onboarding process and ongoing customer support truly set them apart. Thank you, Birdeye, for your excellent service!

Ken Maris
Thu, Dec 12, 2024 12:24 PMvia Google

Sourabh was great with on-boarding process and did an amazing job answering all my questions.

Vishwas Totade
Sat, Dec 14, 2024 09:47 AMvia Google

This is the center to be at amazing fast and efficient service . Don’t forget there loving smiles and polite characteristics. 

Alexis V.
Mon, Dec 16, 2024 11:06 AMvia Birdeye

Logan Toups
Tue, Dec 17, 2024 02:53 PMvia Google

I love Birdeye as a COMPANY and their AGENTS. They all are very well educated in this business and make things so much easy to accomplish. I highly recommend them for your business.

Karime Soto
Thu, Dec 19, 2024 10:37 AMvia Google

Great one stop shop social media manager. Pros: It gave a good overview off all online standing in one place. Cons: Didn't always show that I had replied to all posts. Overall: Great one size fits all approach to social media management

Chasten G.
Mon, Dec 23, 2024 01:16 AMvia Capterra

I have just started the Birdeye program. the support and on board calls have made it easier to get this product going for me. the support has ben wonderful and time will tell on how it works. I received 6 reviews in the first week. it is only as good as you make it is my take on it. excited to try.

Dana Wagenhals
Mon, Dec 23, 2024 07:38 AMvia Google

Best decision I’ve made in a long while!

Quentin Caswell
Mon, Dec 23, 2024 04:09 PMvia Google

Loving my experience with Birdeye! We had a wonderful onboarding experience with Akash that made the experience seamless

Dr. Dinah Jammal
Thu, Dec 26, 2024 01:02 PMvia Google

Excellent Team! Jaya Kumari was excellent! Highly recommended.

Juan Salgado
Fri, Dec 27, 2024 07:45 AMvia Google

Birdseye has been a great tool to gain more reviews from our wonderful clients.

Jen Grant
Fri, Dec 27, 2024 12:36 PMvia Google

great service for increasing your online presence and simplifying reviews, messages, posting etc.

Krystina Stanton
Mon, Dec 30, 2024 12:32 PMvia Google

John Graber
Mon, Dec 30, 2024 01:52 PMvia Google

Fast and easy to work with.

Marissa Wright
Tue, Dec 31, 2024 08:48 AMvia Google

Temp
Thu, Jan 02, 2025 08:45 AMvia Google

I hired Dalon Construction to install a cement sidewalk from the end of my driveway to my cement bottom deck at the rear of my home. The cement sidewalk also included steps due to the sloping terrain. I spoke with the owner Ron Coleman about the details of this project. Ron listened intently to my questions and expectations pertaining to this project. Ron then  provided me with a great quote. At the conclusion of this project I was very pleased with the results. Thank you for a job well done!

Eddie W.
Sat, Jan 04, 2025 01:57 PMvia Birdeye

Kajal from Birdeye was extremely helpful. Thank you Kajal.

Sergey Kapriz
Mon, Jan 06, 2025 07:00 PMvia Google

Fantastic company to work with, the support is unreal good! They treat you like a friend not a client and they care about the results. Shraiya was so helpful in getting us started and on the right track. I HIGHLY recommend Birdeye, if your thinking about it, just do it!

Juan-Carlos Munoz
Wed, Jan 08, 2025 12:04 PMvia Google

Ashish was great - very helpful and informative!

Ashley Lanza
Fri, Jan 10, 2025 12:11 PMvia Google

A really pleasant experience. My business received 11 reviews in 7 days. Thank you Bird eye for making my business stand out in todays competitive world of aesthetics. Would give 10 stars if I could.

Tracie Ullman
Fri, Jan 10, 2025 01:21 PMvia Google

Mahak was amazing! Very knowledgeable and so pleasant to deal with. So far my experience with birdeye has been top notch. Highly recommend.

alla kellerman
Fri, Jan 10, 2025 01:43 PMvia Google

Too difficult to navigate

Danielle
Sat, Jan 11, 2025 04:06 AMvia Google Play

The on boarding was fabulous. My tech was extremely knowledgeable and patient

Norma Renfro
Mon, Jan 13, 2025 09:27 AMvia Google

Akash was extremely helpful and knowledgeable during my birdeye onboarding training and made each meeting very productive and worth while. I'm very happy I chose birdeye.

Jessica FlewelliNg
Mon, Jan 13, 2025 11:58 AMvia Google

Great experience! Very helpful, excited to see how Birdeye will improve our ratings! Thank you!

Lisa Smith
Mon, Jan 13, 2025 12:11 PMvia Google