4.9
7935 reviews75 reviews have no rating
We started using Birdeye and our CO-OP moved up in our Google searches and our Google reviews
A good communication platform with customers. Overall a positive experience, and well organized company. PROS The ease of being able to send messages to our customers, and stay in contact with them. Especially with reviews. CONS During most monthly meetings, they tried to upsell us on products that we didn't really need.
Great service from Autumn
It is a pleasure working with Birdeye, in helping my business grow.
Exceeded expectations with online presence and review boosting. The Birdeye representatives I worked with were very helpful and detail oriented. They are available anytime I have questions and easily accessible through phone calls, email and zoom meetings.
I love this website. Ive had nothing but great experiences with alot of venders here
Anmita was very helpful and understanding.
great customer service were able to answer my questions.
Birdeye offers exceptional customer service, providing round-the-clock assistance whenever you have any concerns. Their commitment to support is unparalleled, ensuring you always have the help you need. Highly recommend—10/10! With their service, your business is sure to thrive.
Shraiya was great to work with, very helpful and thorough!!!
Big shoutout to Itishri and Birdeye for helping us accumulate reviews! Great investment for growing small businesses. Would highly recommend them to anyone looking to gain more traction and visibility.
Shraiya was very easy to work with, as I am not computer savvy she was very helpful and patient with me: I am looking forward to the results of what we are doing. Thank you very much for all your help and support
Nice and reliable!
Excellent onboarding experience. Hitesh is exceptionally knowledgeable and great at conveying necessary information and answering questions, so we are now able to fully utilize the dashboard and obtain the most benefit from the platform.
Shraiya is an amazing associate. Very patient and understanding to her client’s needs.
Very very happy with all the help they have provided. We had issues with Google we just did not understand. Birdeye unscrambled the mess we have and now have us looking good again. Excited to see what the future brings...👍
A good communication platform with customers. Pros: The ease of being able to send messages to our customers, and stay in contact with them. Especially with reviews. Cons: During most monthly meetings, they tried to upsell us on products that we didn't really need. Overall: Overall a positive experience, and well organized company.
Great
The onboarding process was a pleasure . Preet, my onboarding team member made the process fluid and painless. He was very informative and super patient with my lack of preparedness and I thank him for it because god knows he needed to be patient with me lol. I am very please with the results Preet has helped us attain and I would highly recommend Birdeye to any company That is looking to increase and improve their online presence.
This has been a GREAT addition to our marketing strategy. LOVE the new Social AI integrations and the review replies. Support has been awesome too.
Preet was a great help with on-boarding. The dashboard is easy to use and very helpful.
Vijay is totally professional offering helpful insights taloring the robust Birdeye software to meet our business needs. I highly recommend Birdeye!
Did a great job helping me understand how to get more reviews, and keep track of my current customers!
Working with Birdeye and Shraiya Bansal on onboarding my company into the system. Shraiya has exceeded all expectations. She explained, demonstrated and walked through all the different features.