4.9
8006 reviews75 reviews have no rating
I am the general manager at Carey Atlanta and we just started using Birdeye. So far we have been extremely happy with the service and Pari Devanshu was excellent in navigating us through the entire process.
ITISHRI HAS BEEN WONDERFUL IN EXPLAINING HERSELF AND IS VERY PLEASANT TO TALK TO. THANK YOU SO MUCH
Jenenlo Apon Is just amazing. Best representative I have worked with at Birdeye. He makes my job a breeze. Highly recommend Birdeye.
Chris from sales and Mayank from onboarding is AMAZING. Worked with them multiple times, always super helpful and responsive. Great platform, it is on the pricy side, but you get what you paid for. Helped us significantly with getting more reviews. Thank you!!
My company, Waterloo Outdoor Design Build, just got started with Birdeye. We’ve been in business for 16 years and I’m really excited to see how this works to get more reviews And help our Google ranking. Onboarding was great, fast and easy. Looking forward to seeing how the next six months to a year go! Thank you!
Birdeye is amazing. It was great working with Rimmy with onboarding.
Fantastic experience. Great onboarding and excellent tech support. I would highly recommend. Thank you.
Working with Birdeye for managing our on line reviews was one of the best experiences I've had while setting up an online service. Kajal's guidance, follow up and follow through was consistent. Birdeye's support team worked with my Yardi team to ensure an easy set up for a successful outcome.
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Birdeye made the onboarding experience fairly painless over a 3 week time period. We had some problems with our EHR and they helped every step of the process to get it resolved with our IT person. Our rep Chetna was exceptional. Very friendly, professional and knowledgable. Our rating has already gone up .4 points in just a few weeks! We're very glad we've implemented it for our business.
Asmita has been absolutely wonderful to work with during the onboarding process. Her professionalism, attention to detail, and genuine care make the entire experience smooth and stress-free. The service has been nothing short of exceptional, with clear communication and consistent follow-through at every step. It’s rare to find someone so reliable and dedicated, and I truly appreciate the effort she puts in to ensure everything is handled seamlessly. Highly recommend working with Asmita—she makes the difference.
Asmita was very patient with me during this process. When all set up she made it easy to understand! Loving watching the reviews come in
We will definitely recommending the Birdeye Product. Chetna was very informative and answered every question we had. It was a pleasure talking with her as she helped set things up for us.
Thank you, Birdeye for helping me gain control of my Google listing the team at Burdeye has been very helpful. Very knowledgeable. The Birdeye Team has helped me learn a lot about marketing and helping me gain control of my business. I also appreciate the patience they give while teaching and helping it’s very refreshing. Thank you, James M
Asmita was great during my onboarding! Already seeing results after only a couple of days!
Thorough and easy to understand. Rimmy was good about following up.
She did a wonderful job!
Working with Birdeye has been great, specifically working with Asmita. Everything was efficient and they were focused on my goals.
Great experience and very informative, working great for our business
Great workers, great service. An excellent reaource!
Rimmy has been extremely helpful and is very knowledgeable! I cannot say enough good things about Rimmy. I highly recommend! Thank you!
So far, so good.
Great product and even greater customer service! Pros: Birdeye's platofrm is user friendly and their customer service is second to none! Implementation was easy, efficient, and timely. Cons: So far, nothing to note! From the onboarding process to demos and day-to-day use, we are really enjoying the platform and the service. Overall: From the beginning, our agents listened to our needs and the solutions we were looking for. I feel like a valued customer and that this product is a worthy investment.