4.9
7770 reviews75 reviews have no rating
So far everything has been communicated well and in a timely manner.
So far we have been very happy with the services provided. Getting everything started has been fairly easy, and everyone has been super helpful. Not to mention they got us more google reviews in a weekend then we had gotten in the last 6 months.
I always have a great experience speaking with your support! Keep up the good work and thanks for all the ratings!
Real customer happiness! Babette is amazing, so glad we are working with this company.
Reaching customer service and working with the support team is supremely easy, which is appreciated!
Birdeye has defenetly helped me generate reviews much faster. Very happy with the service.
Very quick and helpful! Thanks again!
They do make getting reviews easier, even for their own reviews!
Has increased our visabilty to the public Pros: The software has helped us increase our overall presence on social media by allowing patients multiply ways to leave us a review. Cons: The only remotly thing I can even think of is that we don't post to yelp, but that is by our choice. Overall: It has really given us the window to show our reviews to potential patients
Excellent knowledge of integrations and how to better streamline my review generations. Also excellent recommendation for electronic waivers that integration with birdeye
Fantastic software for your business, and top notch customer support. Highly recommended.
Great company. Great Features. Just DO IT
The customer success manager that helped us set up our account was Taylor Conrad. She was very prompt and took the time to listen to our questions and was able to answer everything. She was very patient and had such an enthusiastic personality. We've set up other accounts in the past with other people but none can compare to Taylor. She actually made setting up the account fun! You guys did a great job hiring her and believe she is a great asset to your company. Thanks again, Taylor!!
Using Birdeye since April 2018. Our online/Facebook reviews have quadrupled since then. Great product, great customer support. Great investment for our business
We have had minimal problems with Birdeye, but when questions arise, I can easily get online support through chat. you always follow up with an email as well.
The tech was informative, explained what he was doing, and went beyond his scope to research my problem.
Everything went fantastic. It was much better than the service we usually receive from Birdeye support.
I appreciate the automation and professionalism of Birdeye! All I can say is I wished I would have used them sooner!
Extremely detailed and thorough. Great Experience