Our reviews

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4.9

7770 reviews
5
7289
4
365
3
41
2
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1
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75 reviews have no rating

4.8
3,102 reviews
4.7
586 reviews

By far, the best customer support experience ever.

Bruce H.
Tue, Sep 11, 2018 02:28 PMvia Birdeye

Glenn Hebert
Tue, Sep 11, 2018 04:44 PMvia Google

Customer service is one of the best I've ever experienced. Great at following up to make sure that my issues were being taken care of. Thank you Ellen!

Gabe E.
Wed, Sep 12, 2018 01:13 AMvia Birdeye

Positive Reviews EVERYWHERE Pros: We've had more positive reviews (while receiving fewer negative ones) than ever since adding Birdeye to our marketing. I love that reviews are added to FB automatically when they're 5 stars. Cons: Set up was rather time consuming, but so worth it.

Lesley H.
Wed, Sep 12, 2018 02:03 AMvia Capterra

Soni Soby
Wed, Sep 12, 2018 07:20 AMvia Google

Excellent Review Software Pros: We love this for allowing us to see reviews from our patients quickly Cons: Can be an issue to figure out who actually wrote the review

Danielle C.
Wed, Sep 12, 2018 08:45 AMvia Capterra

Very fast response and helped sort the issue promptly.

Aaron D.
Wed, Sep 12, 2018 09:19 AMvia Birdeye

The person who assisted me was very helpful and helped me resolve my issue right away.

Marina M.
Wed, Sep 12, 2018 02:31 PMvia Birdeye

Great Customer Service

Wiltrina Jones
Wed, Sep 12, 2018 03:20 PMvia Google

Great customer service!!!!!

Frontier Utilities
Wed, Sep 12, 2018 03:26 PMvia Google

Customer support was on top of it the entire time. Checked in with me multiple times about my issue. Keep up the good work.

Ray B.
Thu, Sep 13, 2018 02:24 AMvia Birdeye

Thank you Kyle for all your help!

Shamiram Melko
Thu, Sep 13, 2018 03:42 PMvia Google

Customer support is prompt, exact, and economic with time. Fantastic service!

Aidan O.
Fri, Sep 14, 2018 04:50 AMvia Birdeye

I always have outstanding support for any question or issues. Great program and service!!!

Brad H.
Fri, Sep 14, 2018 06:57 AMvia Birdeye

Great service. Comprehensive, easy-to-use portal. Very cordial, patient, and consistent help. Excelent results!!!

Jim Rusnock
Fri, Sep 14, 2018 10:04 AMvia Google

The implementation was awesome. What's even better is the support I got after the implementation. Kudos to Kyle and Himanshu.

Tj P.
Fri, Sep 14, 2018 10:40 AMvia Birdeye

Awesome product and great customer service!

TJ Padilla
Fri, Sep 14, 2018 03:45 PMvia Google

Team did a great job explaining the programs features, step by step, very impressive.

Antonio's Metal Works Inc.
Fri, Sep 14, 2018 07:57 PMvia Google

Excellent experience

Neeraj
Mon, Sep 17, 2018 03:44 AMvia Birdeye

We just started working with BirdEye and so far are very impressed. Their employees are very knowledgeable and the setup process was made very simple. They made sure that all of our questions were answered thoroughly and followed up regularly to ensure we were using the product to it’s full potential! I’ll update this review once I have some quantitative results to report!

Kayla Grayson
Mon, Sep 17, 2018 05:04 PMvia Google

Thrilled at how patient Birdeye has been as I've had a multitude of questions.... Thank you Birdeye!

Heather ..
Tue, Sep 18, 2018 06:35 AMvia Birdeye

Very prompt and focused on my questions and providing me the needed resolution.

Shannon
Tue, Sep 18, 2018 02:22 PMvia Birdeye

Oleg K
Wed, Sep 19, 2018 05:19 AMvia Google

Great program...great service. Highly recommend!!!

Brad Henderson
Wed, Sep 19, 2018 12:48 PMvia Google

It was an awesome experience.

Ashu D.
Wed, Sep 19, 2018 01:56 PMvia Birdeye