4.9
7774 reviews75 reviews have no rating
Best Way to Attract New Reviews Pros: Reviews are extremely important to our clients and Birdeye is the best aggregator that we've used. Cons: We would love if the review could be applied to YELP but that is not Birdeye's fault. Overall: Our clients are very happy with the results.
Customer Service rep was friendly and efficient. Immediately corrected the link.
So easy to get my problem fixed! :)
Thank you for the help on getting more familiar with the platform!!
She worked really hard to set up my account, was thorough and very helpful.
I have been extremely satisfied with the reputation management program at Birdeye. They delivered exactly what they promised . Their customer service is outstanding . Their representative are polite and courteous . I know my representative by phone personally who call be back promptly Himanshu and my account manager Amy . If there are any issues with any patient they are brought to my attention immediately this is extremely important to as a physician owned practice .
Extremely informative, easy to communicate with, had answers to every question I asked, and was very polite. Was a pleasure being trained by Sunaina.
Dear Himanshu, You guys are doing a great job. I monitor it daily , Thanks for calling me back so promptly although sometimes a physician call me at the same time and I have to hang up on you . My sincere apologies for my abruptness and rude behavior . You are always so polite and courteous .It’s always me being a physician , and a CEO running around in 50,OOO directions . As you can see from the reviews patients are having a great experience at Charter Radiology and that is what Counts and BirdEye is helping us tell this story . Regards Arvinder Daisy Uppal M.D. President & CEO | Charter Radiology 10700 Charter Drive Suite 110 Columbia, MD 21044 116 Westminster Pike Suite 104 Reistertown, MD 21136 Office: 443.917.2858 Cell: 410.419.5149 Fax: 410.346.5775
Good mark got right back
The lady that was helping me, make it very quick and we got the problem solved!
Very Helpful. I found the experience to beneficial and informative for optimizing my business online.
Excellent Customer Service. The Support issue was causing a significant amount of time and productivity loss. With the help provided, I will gain more time back in my week.
Very helpful, I found the experience to beneficial and informative for optimizing my business online.
Every phone conversation I have, the staff is always very helpful and patient as I try to walk through and understand the process. Great product and well worth the money spent.
love that it was all done thru email - no phone calls is great!!!
I had an excellent experience.
TwinPeaks Flatirons I have to say this is one of my favorite places to go all the lady’s are great but Chiara is such a good bartender she never lets you have a bad time at her bar. She enjoys her customers and I see that they enjoy her too. Chiara thanks for making Monday’s great and putting a smile on my face I will be back to sit with you. Thanks Mark
the rep was willing to not only show me how to do the things I was asking but offered to do those things for me. I like the screen shots
BirdEye has a very knowledgeable staff and I am looking forward to utilizing this company.
very thorough and helpful
Always attentive and detailed. Really appreciate the Support First Class
A very well organized on-boarding process!