Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7446 reviews73 reviews have no rating
- k
- m
She knew exactly how to fix my problem. We got it done in under 5 minutes
- a
Thank you!
- d
Appreciate the knowledge and patience of my helper. He had his job cut out for him as I’m so bad with computers. Ended up screen sharing and he zipped right through it. 🙏🏻
- m
Was super efficient today! OJ answered my question right away!!!
- d
Explained and showed. Fast service.
- j
fast and efficient
- j
fast and efficient
- j
fast and efficient
- j
thorough as usual
- s
Smooth process and knowledgeable team . Everything was great . It's overwhelming at first but we got through it . We managed to get everything done. We are very thankful to be assisted by a knowledgeable , patient & kind Birdeye Agent/Staff (Antariksha Dutta ) The onboard training with her was amazing . Overall 10/10 Highly recommended. It's worth it.
- m
birdeye has a great customer soport team Pros: easy to use , easy to integrate other platforms great tool to chat and have all the real time feedback from customers Cons: we are not able to communicate ont he negative reviews with customer and offer solutions Overall: i think is a great tool for my marketing department is basically all that i use to engafe on customer feedback and questions
- p
Awesome app!!!
- j
Ajay got this done in one day for us. Very happy with the turnaround.
- k
I start using Birdeye for my dad’s business and I had a pleasure to work with Itishri and Jessica. itishri was the sweetest lady ever she explained me everything and she was very patient and she knows what she is doing thank you very much
- k
Birdeye support was very efficient, and took care of my missing review. Very appreciative on customer support to walk me through the necessary steps to contact google. Review was found. Thank you Birdeye!
- n
Excellent overall package and very responsive support with great knowledge
- m
My tech was very polite and patient, troubleshooted efficiently and resolved the issues we had with the programs. She also explained what went wrong clearly.
- j
Thank you for helping us sort out the problem. We greatly appreciate how knowledgeable and patient you were.
- k
Ankur Kumar it’s always very helpful.
- l
Thankful for Avinash!
- d
Great people who AIM to please:)
- i
Manage your online presence with this tool Pros: Amazing dashboard to manage your business locations to monitor the reviews and respond them on time. Great way to address any customer grievances and collect feedback Cons: Customer service needs some improvement to address few bigs regarding delay in response to reviews
- k
Always great support,however one question I asked was not as clear, but it's okay.
- r
Nidhi is so helpful, and very patient with us.