4.9
7774 reviews75 reviews have no rating
The rep responded very quickly to my ticket. He also called a second time to follow up since he did not reach me the first time.
Awesome Customer Support Pros: Easy to use and it does result in more reviews. Plus the customer support has been great. Cons: Not able to integrate sharing of Yelp reviews. But that is more of a problem with Yelp.
Very informative and thorough. No suggestions at this point.
They were very helpful and prompt with their replies! No complaints whatsoever.
Trying to type a 9 above but it doesn’t seem to stick. I’ve had two experiences....spoke to someone in September about the address change and nothing happened. Now I made a request, this time through your system and it seems to be updating all the listings...thanks
Guy was great. Kind of disappointed with birdseye why does my link keep falling of track?
New to Birdeye Pros: The product seems to be very promising...Just getting started so hope to have more to share in the very near future. Cons: Running in to some bug issues - but support is standing behind it I am utmost confident all will work out great. Overall: The support and training has been top notch. I cannot wait to really get up and running with this product and see what it can do for my clients.
Got to me in a timely manner and resolved my problem quickly. Customer service is great!
Everyone has been very good. Some are outstanding - for instance, I just got off the phone shortly ago with Peter. He was fantastic. Could not have been any more understanding and supportive.
After 3 people support people tried, Saurabh was able to solve my problem
Very patient & wonderful!!
Very nice. Still new and loving it so far
Thank you Raj . you were polite , genuine and went above and beyond . you saw that there were all these positive reviews and comments on Charter Radiology but were not posted because patients either failed to give a rating or hit the wrong button . you went ahead and posted all those reviews on birdeye review site for Charter Radiology . thanks so much for your extraordinaire work ethic. wish you much success Dr Daisy Uppal
It was a great implementation
Great people, great product.
Great Customer Support Pros: It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not. They work to make sure I get the full value of the software, as I sometimes forget about features or to send out review requests. Cons: Takes a while to get used to all the features when I don't have a lot of time to spend on it. Overall: Smooth and seamless.
So fast and so helpful!
My rep was great! Got the issue resolved lickty split!
awesome service, very impressed!
As always, no matter who I see at Sierra Dental, it is always professional, comfortable and a very welcoming atmosphere!
I have been part of two implementations. I will say thank goodness I had Donald for the first implementation or the second might not have gone well. he simply brings an ability to 'read' his client and respond accordingly. It was great.