4.9
7934 reviews75 reviews have no rating
I wasn't sure this was the direction to take our company but a friend had tried it, liked it and I thought it couldn't hurt and was worth a shot. Getting people to write reviews had been pure torture for us, nothing worked. We signed up, the support staff was amazing! They helped us integrate our systems, set up initial campaigns and held our hand through the whole process. It's literally only been a few days and we've already seen results! So excited for the whole process and to see where we'll be a year from now. Highly recommend!
I had some support problems initially, but they responded extremely quickly and resolved the issues. Other than that, they are great for giving you reviews!
Everyone that I spoke with at BirdEye was so helpful and understanding of my time constraints. John answered all the questions I had, and was patient when my company was deciding whether or not to move forward with BirdEye. They make marketing easier to understand, and definitely care about the reputation of your business! If you're looking for a company to help with reviews, BirdEye helps! :)
Great customer service .
Dr. K is the best surgeon I have come across. He is so kind and patient and really knows what he is doing. Love my results!
Brideye is a great product for any business that loves customer feedback and does something with it. Our customers are our greatest gift to improve and validate what we are doing right. Birdeye is helping our business, our employees hear feedback first hand from our guests. Birdeye allows us to see multiple guest review sites in one area and respond. ...the support team are awesome as they work through your unique requests as it relates to your business.
Our experience with Birdeye has been easier than we thought.
Good people
Wish we would have signed up for Birdeye sooner.
Amazing This works extremely well. As a sales rep it really makes it easy to monitor and grow my reviews!
Birdeye has helped our small company get the word out through networking with our previous sales . Which in turn helped us build credibility with our clients all over again. Of course, some sent back reviews, but so far we have put these new review in front of over 100 of our past clients. This is valuable! Thank you.
On 2/18/19, I posted a review on four different sites. When I checked on 2/19/19, I noted that the review appeared twice on one of the sites; namely, BirdEye. I sent an urgent email to BirdEye’s customer support and received an immediate reply with a case# and a toll-free number. I called and spoke with Saurabh whose telephone skills were outstanding. He was patient (despite my constant interruptions), polite, and empathetic; and he resolved my problem in about two minutes. The total investment by me from the time I discovered the duplicate review to the issue being resolved was less than ten (10) minutes. Thank you for making my first encounter with BirdEye such a pleasant experience.
Awesome services! I will recommend other company to use Birdeye.
Great experience. Can wait to see the results.
Excellent Service - Love 'em
I have found Birdeye to be a tremendous resource in helping us create a positive online presence as well as appeal to prospective buyers.
I worked closely with Donald to get my two offices up and running with BirdEye. It was evident throughout the entire process that Donald knew exactly what he was doing and he took great pride in his work, which helped the process go efficiently and pleasantly. We've already starting getting new reviews and everything seems to be going great so far!
We really appreciate their services which helped increase our ratings the first week we joined, and their customer service is top notch!
Birdeye service has been invaluable to my practice! I love the feedback I get from my patients and really appreciate the reviews I get that the public can see. Birdeye customer service is great! I have a person I can email or call anytime for help with knowing how to fully use the service.