Our reviews
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4.9
7447 reviews73 reviews have no rating
- f
Rep gave extra effort to find me comprehensive resources for my question!
- j
Fast and Efficient
- p
Thank you Ketan for your response.
- b
Very friendly and helpful
- j
Fast and Efficient
- j
Fast and Efficient
- s
Great job Thank you
- c
He was very professional and took care of things quick!
- e
Support specialists did well
- k
Nidhi was super clear, to the point, and quick to show me the solutions involved. I really appreciated the screenshare so I can learn in the dashboard where I could make these adjustments myself in the future.
- k
Thanks for jumping on a call and helping me today!
- t
Staff were awesome, attentive and excellent at explaining step-by-step how to use their system. Great work!
- m
The gentleman helping me was extremely charismatic and friendly. He made this such an easy experience. I wish all CS rep's had his demeanor.
- k
Super quick response and knowledge of the issue. Thank you!
- m
Your representative was very knowledgeable and helped me with other issues while he was on the phone with me.
- j
Prompt, polite, and correct!
- d
Provided clear and constructive answers to my question. Very happy with the resolution.
- a
She was excellent
- l
Birdeye has taken the pain out of pursuing reviews. They to the work for us! One less thing I have to worry about. Oh and yes, our reviews have gone up, up, up!!!
- j
For the first time ever, I could actually understand the person I was talking to which is a huge, huge plus! There is nothing worse than trying to figure out a problem/solution and a language barrier getting in the way!
- r
Hussein is always wonderful to work with. He provides excellent service
- s
It took a while, but we are happy with the fix. Birdeye saw it through.
- n
Really great response as always by the Team at Birdeye!
- s
Maddy always ready to help! Thanks so much!
- b
Nidhi is fantastic