4.9
7934 reviews75 reviews have no rating
John my sales agent was extremely professional and thorough and verrrrry patient with me giving me all the information and allowing me time to make my decision. I would recommend him to my business association and friends ... and my on boarding Specialist w/ Sahill made several appointments with me that I had to cancel And was super polite with rescheduling and accommodating my busy life ....Thank you thank you thank you
Love this! This tool has been great so far. Extremely helpful to our business!
Absolutely loved how simple and easy it was working with Birdeye's support team. Anupama Chaudhary "Annie" was very helpful and pleasant to talk to and walked me through every step and was able to answer all of my questions. I welcome talking to her again next week.
Very professional company! Appreciate their service!
You guys are awesome thanks again
Loved the service
great company. i have hundreds of review in few months.
Less than a week with Birdeye and I can not say enough good things about this company and operation! To say I am extremely satisfied would be a major understatement. From start to finish every representative has been very helpful and a true professional in every sense of the word. Everyone I came in contact with was keen on getting me the results I was looking for. From TOMMY, who start the process and was attentive to my needs. To ANNIE who gave a phenomenal easy to understand tutorial on the platform. To NICK, who took my feedback to heart, and reached out to make sure all my needs was met. Thanks to all of you for an amazing experience! By the way the service itself I believe every business owner in these days and times should have. Just an awesome user friendly platform that gets RESULTS!!!
Thanks for your professionalism.
Great service! Great service!
So far, so good. We are a fairly new client with BirdEye, but we like the reporting and the platform to be able to post a reply on all reviews from one dashboard. The team has been great to work with and very quick to respond to any questions we've had in getting set up.
Great system and easy set up and onboarding process! Looking forward to getting the system up and running!
Best money I've spent on marketing hands down and by far!!
So far so good Great concept and so far is being executed well. A few bugs, but that’s to be expected. Good repose rate on any questions or concerns.
Love Birdeye Birdeye rocks! Best review app I’ve ever used! They know how to spread your reviews through social media to get the word out about the awesome service or product you provide. Highly recommend!!
Practice builder!!!!!
Automatic Machine Pros: The support team was helpful in the beginning with helping me set up the program. She took me through all the steps and answered all my questions. It supplies me with many templates to choose from! Cons: Birdeye supplies a lot of templates but within some templates have words which are unchangeable. It limits us to what language we want to use. It would be better if Birdeye had the option to view different platforms feedback at the same time. Overall: Being a business, it gets busy and I do not have time to contact every single previous customer to ask for a review. Birdeye eliminates the worry to do a post-purchase job. It also notifies me when it has sent out messages, which is a great system to keep track of activity.
I am very pleased with BirdEye performance. I have seen a dramatic increase in reviews left by my patients. The dashboard is easy to use/send review requests,and it has been an overall success.
Forrest and Kyle have both been very helpful, knowledgeable, and professional. They've made the set up very simple. We are so excited to be part of the Birdeye family and look forward to seeing the results in the near future!
Great product! Pros: ease of use, the concept of having all reviews in one place Cons: some of the steps to do certain things in the software feels a but clumsy
5 months in and very happy! I have found the service very effective and easy to use. A hands off way to get my happy patients to post reviews.
If you own a business, get BirdEye!
I'm a believer. Birdeye has made a significant difference in our ability to generate and manage online reviews. I haven't had to use their customer service much, but when I have it's also been exceptional. Top flight company.