Review Stars

Our reviews

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4.9

7525 reviews
5
7058
4
357
3
37
2
0
1
0

73 reviews have no rating

4.8
2,902 reviews
4.7
583 reviews
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  • w

    Ankar not only followed up on a timely basis, he provide insight and guided me through the process like a specialist. Don't let Ankar go - he is a keeper!

  • k

    PIYUSH is the best! :)

  • b

    Great customer service. Always taking care of their clients.

  • a

    He was very patient, clear, and helpful. He helped answer the questions I had and showed me what went wrong when an internal report was pulled.

  • k

    Fantastic response time

  • a

    Tech rep was very professional and extremely helpful answering all of my questions.

  • e

    He did his best, good call on his part in asking his colleagues about our question before he answered.

  • s

    Very responsive and solution oriented.

  • m

    Very respectable partner and positive energy

  • b

  • a

    Has been working great since we started using birdeye

  • s

    Ketan is an absolute gun!

  • b

    Support team is by far the best I’ve had the pleasure of working with

  • c

    Fast response and nice guy

  • s

    Very responsive

  • d

    Very professional, and polite, and resolved my issue. He also asked if there was anything else he could do for me.

  • j

    Ojasvi is the best!

  • w

    I was having a hard time understanding what the tech was trying to tell me to do so he very quickly offered to do a zoom call with me and viewed my computer to help me get my issue resolved. It was very nice not to have to keep floundering

  • j

    i have told other

  • k

    Thank you!!!

  • j

    Polite and efficient

  • l

    The rep was diligent and determined to solve my issue. He kept apologizing for the delay, but honestly, it was totally fine!

  • b

  • e

    This rep was very clear and concise with his answers. He walked me through the online portal to ensure that I understood how to complete the tasks I was asking about. Very nice and patient as well.

  • j

    Not only was I offered a zoom call after the repair, he took the time to walk me through how I could fix in the future to save time. Thank you