Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7591 reviews75 reviews have no rating
- a
BirdEye Pros: Th software is super user friendly. Of course our ratings went up after using BirdEye Cons: When there is an issue it takes the team some time to get back with us . Overall: Our experience so far has been great. Our reviews are up, rating is up, and the everyone on the team can easily use the Dashboard.
- m
BirdEye Review Pros: I like that I can access daily reports to see how we are doing in our industry. It is very user friendly! Cons: I'm still looking for something to complain about.
- d
So many more reviews! Thank you BirdEye for making it so easy for us to get more reviews. We use to rely on customers to leave a review when they said that they would. But all too often they would forget. Having the BirdEye app allows us to immediately send a email to the customer as a reminder. So, we have more than doubled our chances of a review and we love it. Thank you so much.
- r
Cant believe how easy to use it is Pros: I really like the options that it gives patients to text or leave a review. This option is helpful so that we may address some comments in private. It is very easy to use and navigate through. Cons: Notification updates can be overwhelming or delayed
- j
Great to get real time compliments via facebook and google from customers! our managers love it. Pros: The real time alerts, when a customer rates us on Google! Cons: It was a bit slow to intergrate with our self storage software. Overall: fantastic. Everyone is personalable and knowledgeable.
- a
Onboarding was quick and painless. Excited for this new service!
- a
This is the easiest, most user friendly review service ever!
- j
Very nice platform user friendly and fast....Get results NOW!!!
- c
- a
Love the platform and support. A must have for any business!
- r
Great review platform for the fraction of the price. Easy to use and great customer support.
- j
Great support from Peter and Ellen and all the staff!
- t
Birdeye review Pros: We thought the software was an easy software to use. Cons: We haven't run into any issues as of yet. Overall: Birdeye has helped out practice with a lot of new patients. We are very excited about that.
- l
Improved our review process! Pros: So easy to use and integrates with all of the sites we use. Cons: We've had a good experience. So far we have no issues. Overall: We were having a hard time consistently getting reviews and feedback and managing all the review sites. This has made it so easy and we now are receiving more reviews than ever before. We would highly recommend.
- r
- j
Made a Big Difference Pros: Helped us develop a system that has greatly increased our client reviews. It's worth every penny. It has met, and exceeded, out expectations. Cons: there is not a downside to the software. Overall: We receive the support that we need. Everyone that we've encountered at BirdEye has been highly responsive, informative and helpful.
- n
BirdEye has a lot of easy to use options which can help you get the reviews and ratings you need for your business.
- h
- j
Easy. I will likely be contacting Babita again once I spend more time in the Dashboard.
- d
Birdeye service was great.
- a
- a
- j
- c
BirdEye is Perfect At One Thing, Bad Pricing Pros: BirdEye integrates with your dental software and helped our office boost our reviews on Facebook, Google, and all other social media sites. At the end of the business day, BirdEye texts all of our patients and gives them a route to easily post reviews about their office visit, which absolutely helped us gain reviews and online presence. The best part about this software is the dashboard that allows users to see review statistics. The customer service for this company is excellent. Cons: The pricing. The pricing for BirdEye is way too expensive for the features provided. Overall: As stated above, my office selected BirdEye to boost our online reviews and online presence, in which, BirdEye perfectly pulled that off. Our office reviews skyrocketed thanks to BirdEye. My office stopped using BirdEye when we discovered another product for a much lower price point with more features.
- c
Great experience and help getting started - they have this figured out