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Black Bear Diner Boise - State St
- Restaurants
- Boise, ID
About this business
Location details
7530 W State St, Boise, ID, 83714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I'm sure it depends on who's working, but man my experience wasn't the best. We sat for a long time before anyone brought us drinks, we are still waiting for food as I write this. They were not accommodating with my diet restrictions so I will be eating next to nothing. The place looks cute though so I guess that's nice.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
I'm sure it depends on who's working, but man my experience wasn't the best. We sat for a long time before anyone brought us drinks, we are still waiting for food as I write this. They were not accommodating with my diet restrictions so I will be eating next to nothing. The place looks cute though so I guess that's nice.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
As I write this review I'm sitting in the booth , we waited a hour and a half after we ordered to get our food with no explanation, barely so our server, no manager came to offer an explanation , Took us 1/2 hour to place our order!! Granted we were a party of seven but that being said, was it too terribly busy, but I guess my first clue would've been when we were greeted by the man seating people he was treating us all like an inconvenience We finally got our food, but as we got our food, at least two tables walked out bef... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
As I write this review I'm sitting in the booth , we waited a hour and a half after we ordered to get our food with no explanation, barely so our server, no manager came to offer an explanation , Took us 1/2 hour to place our order!! Granted we were a party of seven but that being said, was it too terribly busy, but I guess my first clue would've been when we were greeted by the man seating people he was treating us all like an inconvenience We finally got our food, but as we got our food, at least two tables walked out bef... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Very disappointed. The service was not great, our granddaughter had a dirty cup her drink was given to her in. The food was not that good at all. We used to come here with our family but not worth it anymore. The veggies had so much garlic butter on them we could not eat them and the country fried steak used to be really good. Now it is all fast type food ones and not good. Took us 3 hours or more from the time we walked in the door. Very disappointed. won't be back.
Business response:
Donna , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Very disappointed. The service was not great, our granddaughter had a dirty cup her drink was given to her in. The food was not that good at all. We used to come here with our family but not worth it anymore. The veggies had so much garlic butter on them we could not eat them and the country fried steak used to be really good. Now it is all fast type food ones and not good. Took us 3 hours or more from the time we walked in the door. Very disappointed. won't be back.
Business response:
Donna , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
honestly this service was horrible. we live within a 2 min walk away and my pregnant friend ordered the food and walked there with my other roommate. (she wanted to walk) they had to wait 10 mins for someone to give them their food. the guy then didn't even proceed to take the money from my friend and he even walked away to go do what else knows what, so they just left the money on the counter and walked out. and they also forgot my food! :(. we called to let them know they forgot part of our order. so i walked to go get my ... read more
Business response:
We are sorry to hear about your disappointment regarding your recent order. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
honestly this service was horrible. we live within a 2 min walk away and my pregnant friend ordered the food and walked there with my other roommate. (she wanted to walk) they had to wait 10 mins for someone to give them their food. the guy then didn't even proceed to take the money from my friend and he even walked away to go do what else knows what, so they just left the money on the counter and walked out. and they also forgot my food! :(. we called to let them know they forgot part of our order. so i walked to go get my ... read more
Business response:
We are sorry to hear about your disappointment regarding your recent order. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Well the service is poor most girls look like they rolled out of bed and busy chatting amongst themselves and ignoring customers at counter food was ok ! too many choices to come back here
Business response:
Roberta D. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Boise - State St
How is Black Bear Diner Boise - State St rated?
Black Bear Diner Boise - State St has a 4 star rating with 2,697 reviews.
When is Black Bear Diner Boise - State St open?
Black Bear Diner Boise - State St is closed now. It will open at 6:00 a.m.