This profile has been claimed by the business owner or representative.
7530 W State St, Boise, ID, 83714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
In a group of 2. We waited 45 minutes for food that was pretty mid. The restaurant wasn't that packed either so it was especially frustrating. Waitresses were nice though and they did try pretty hard to make it right.
Business response:
Jake W. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Servers need training. My daughter and I observed all 3 servers touching their hair and touching their faces and mouths. Also, one had long press on nails which can come off in food. The other had nail polish that was half off and looked unkept. When we were paying our bill, no one was at the register. Then 2 servers came out of the bathroom together. Really bad stuff is going on there! Also, the red potatoes were horrible, burned with a chemical taste. I will add that my daughter and I both worked in the food service indu... read more
Servers need training. My daughter and I observed all 3 servers touching their hair and touching their faces and mouths. Also, one had long press on nails which can come off in food. The other had nail polish that was half off and looked unkept. When we were paying our bill, no one was at the register. Then 2 servers came out of the bathroom together. Really bad stuff is going on there! Also, the red potatoes were horrible, burned with a chemical taste. I will add that my daughter and I both worked in the food service indu... read more
I'm sure it depends on who's working, but man my experience wasn't the best. We sat for a long time before anyone brought us drinks, we are still waiting for food as I write this. They were not accommodating with my diet restrictions so I will be eating next to nothing. The place looks cute though so I guess that's nice.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
I'm sure it depends on who's working, but man my experience wasn't the best. We sat for a long time before anyone brought us drinks, we are still waiting for food as I write this. They were not accommodating with my diet restrictions so I will be eating next to nothing. The place looks cute though so I guess that's nice.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
As I write this review I'm sitting in the booth , we waited a hour and a half after we ordered to get our food with no explanation, barely so our server, no manager came to offer an explanation , Took us 1/2 hour to place our order!! Granted we were a party of seven but that being said, was it too terribly busy, but I guess my first clue would've been when we were greeted by the man seating people he was treating us all like an inconvenience We finally got our food, but as we got our food, at least two tables walked out bef... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
As I write this review I'm sitting in the booth , we waited a hour and a half after we ordered to get our food with no explanation, barely so our server, no manager came to offer an explanation , Took us 1/2 hour to place our order!! Granted we were a party of seven but that being said, was it too terribly busy, but I guess my first clue would've been when we were greeted by the man seating people he was treating us all like an inconvenience We finally got our food, but as we got our food, at least two tables walked out bef... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Very disappointed. The service was not great, our granddaughter had a dirty cup her drink was given to her in. The food was not that good at all. We used to come here with our family but not worth it anymore. The veggies had so much garlic butter on them we could not eat them and the country fried steak used to be really good. Now it is all fast type food ones and not good. Took us 3 hours or more from the time we walked in the door. Very disappointed. won't be back.
Business response:
Donna , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Very disappointed. The service was not great, our granddaughter had a dirty cup her drink was given to her in. The food was not that good at all. We used to come here with our family but not worth it anymore. The veggies had so much garlic butter on them we could not eat them and the country fried steak used to be really good. Now it is all fast type food ones and not good. Took us 3 hours or more from the time we walked in the door. Very disappointed. won't be back.
Business response:
Donna , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Black Bear Diner Boise - State St has a 4 star rating with 2,562 reviews.
Black Bear Diner Boise - State St is closed now. It will open at 6:00 a.m.