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Black Bear Diner Boise - State St
- Restaurants
- Boise, ID
About this business
Location details
7530 W State St, Boise, ID, 83714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
honestly this service was horrible. we live within a 2 min walk away and my pregnant friend ordered the food and walked there with my other roommate. (she wanted to walk) they had to wait 10 mins for someone to give them their food. the guy then didn't even proceed to take the money from my friend and he even walked away to go do what else knows what, so they just left the money on the counter and walked out. and they also forgot my food! :(. we called to let them know they forgot part of our order. so i walked to go get my ... read more
Business response:
We are sorry to hear about your disappointment regarding your recent order. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
honestly this service was horrible. we live within a 2 min walk away and my pregnant friend ordered the food and walked there with my other roommate. (she wanted to walk) they had to wait 10 mins for someone to give them their food. the guy then didn't even proceed to take the money from my friend and he even walked away to go do what else knows what, so they just left the money on the counter and walked out. and they also forgot my food! :(. we called to let them know they forgot part of our order. so i walked to go get my ... read more
Business response:
We are sorry to hear about your disappointment regarding your recent order. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Well the service is poor most girls look like they rolled out of bed and busy chatting amongst themselves and ignoring customers at counter food was ok ! too many choices to come back here
Business response:
Roberta D. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Well the service is poor most girls look like they rolled out of bed and busy chatting amongst themselves and ignoring customers at counter food was ok ! too many choices to come back here
Business response:
Roberta D. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Our visit to Black Bear Diner in Boise was not a good one. The food was cold and not good at all. The service was equally poor. When I told the server (for retraining purposes, the tallest server in the restaurant) that my fries were cold, she seemed put off that I wanted cold fries replaced with hot fries. She did not check in on us even once. Our glasses of water were empty and we were not offered refills. We were never asked if everything was to our liking. In fact, other than our orders being taken and delivered, after q... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Our visit to Black Bear Diner in Boise was not a good one. The food was cold and not good at all. The service was equally poor. When I told the server (for retraining purposes, the tallest server in the restaurant) that my fries were cold, she seemed put off that I wanted cold fries replaced with hot fries. She did not check in on us even once. Our glasses of water were empty and we were not offered refills. We were never asked if everything was to our liking. In fact, other than our orders being taken and delivered, after q... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Our visit to Black Bear Diner in Boise was not a good one. The food was cold and not good at all. The service was equally poor. When I told the server (for retraining purposes, the tallest server in the restaurant) that my fries were cold, she seemed put off that I wanted cold fries replaced with hot fries. She did not check in on us even once. Our glasses of water were empty and we were not offered refills. We were never asked if everything was to our liking. In fact, other than our orders being taken and delivered, after q... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We went here for dinner since Brixx down the street was closed for an employee event. The kids were hungry so we decided to try this place. Restaurant was nearly empty. The kids and wife ordered breakfast stuff and I ordered the turkey dinner. It took over 30 minutes to get our food. The turkey dinner was some precooked and presliced turkey that was heated in a microwave. The mac n cheese was runny Velveeta and the mash potatoes were terrible. I left pretty much the entire thing on my plate. The waitress couldn't c... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We went here for dinner since Brixx down the street was closed for an employee event. The kids were hungry so we decided to try this place. Restaurant was nearly empty. The kids and wife ordered breakfast stuff and I ordered the turkey dinner. It took over 30 minutes to get our food. The turkey dinner was some precooked and presliced turkey that was heated in a microwave. The mac n cheese was runny Velveeta and the mash potatoes were terrible. I left pretty much the entire thing on my plate. The waitress couldn't c... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Boise - State St
How is Black Bear Diner Boise - State St rated?
Black Bear Diner Boise - State St has a 4 star rating with 2,562 reviews.
When is Black Bear Diner Boise - State St open?
Black Bear Diner Boise - State St is closed now. It will open at 6:00 a.m.