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Black Bear Diner Boise - State St

4.0

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Location details

7530 W State St, Boise, ID, 83714, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.02,562 reviews
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Sherry C.'s profile image
Sherry C. 
rating
a year ago

So sad and disappointed with breakfast this am. Egg was undercooked, potatoes were cold, bread was burnt along the edges but the coffee was good. 2nd go at eggs over medium produced over easy eggs but at least the whites were almost done. The corned beef had the look and texture of canned but the menu said otherwise. Service was also very slow. 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Sherry C.'s profile image
Sherry C. 
rating
a year ago

So sad and disappointed with breakfast this am. Egg was undercooked, potatoes were cold, bread was burnt along the edges but the coffee was good. 2nd go at eggs over medium produced over easy eggs but at least the whites were almost done. The corned beef had the look and texture of canned but the menu said otherwise. Service was also very slow. 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Doug S.'s profile image
Doug S. 
rating
a year ago

Very slow service with restaurant mostly empty. After waiting too long for our order for a table of 4, we were disappointed that the home fries were not fully cooked. Mentioned it to our waitress and was told they have had recent complaints about this. Obviously management is either inept or doesn't care. Will never return to this establishment. Too many other options, first and last time. 

Business response:

Doug S. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Doug S.'s profile image
Doug S. 
rating
a year ago

Very slow service with restaurant mostly empty. After waiting too long for our order for a table of 4, we were disappointed that the home fries were not fully cooked. Mentioned it to our waitress and was told they have had recent complaints about this. Obviously management is either inept or doesn't care. Will never return to this establishment. Too many other options, first and last time. 

Business response:

Doug S. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Lisa M.'s profile image
Lisa M. 
rating
a year ago

Well we have come to this location probably for the last 3 years. Lately the service has been subpar. Today I ordered Tri Tip sandwich with onions mushrooms and sweet potato fries. At first the sweet potatoe fries came same as my boyfriend's order. The waitress said she didn't want it to get cold and that was fine. Then the sandwich came out and it was missing everything but the meat and the bread. So I told the waitress it was missing. She said sorry and she would run it back to the kitchens and that's the last time she... read more

Lisa M.'s profile image
Lisa M. 
rating
a year ago

Well we have come to this location probably for the last 3 years. Lately the service has been subpar. Today I ordered Tri Tip sandwich with onions mushrooms and sweet potato fries. At first the sweet potatoe fries came same as my boyfriend's order. The waitress said she didn't want it to get cold and that was fine. Then the sandwich came out and it was missing everything but the meat and the bread. So I told the waitress it was missing. She said sorry and she would run it back to the kitchens and that's the last time she... read more

Kristi J.'s profile image
Kristi J. 
rating
2 years ago

I do not recommend this establishment. My family and I waited for over an hour to be told that our food was never cooked and that they had lost our tickets. Our drinks were never filled and the interaction between the staff and managers was abysmal. They should be ashamed of themselves. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Kristi. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Kristi J.'s profile image
Kristi J. 
rating
2 years ago

I do not recommend this establishment. My family and I waited for over an hour to be told that our food was never cooked and that they had lost our tickets. Our drinks were never filled and the interaction between the staff and managers was abysmal. They should be ashamed of themselves. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Kristi. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Mariah S.'s profile image
Mariah S. 
rating
2 years ago

Just had breakfast at the Black Bear Diner and the middle aged women with Blond hair couldn't have been more rude, she walks up to me doesn't even greet me but asked what I want! Then proceeds to let me know that she'd get my order when my menu is closed... ok! I had my coffee mug sitting on the table and she rudely moved it without asking me and no reason to move it! Oh then my Chorizo breakfast burrito came out and it was dripping in grease!!! I ate what I could and left! The lady checking me out then proceeded to s... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Mariah. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Frequently asked questions about Black Bear Diner Boise - State St

How is Black Bear Diner Boise - State St rated?

Black Bear Diner Boise - State St has a 4 star rating with 2,562 reviews. 

When is Black Bear Diner Boise - State St open?

Black Bear Diner Boise - State St is closed now. It will open at 6:00 a.m.