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Black Bear Diner Chico

3.8

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Location details

1990 E 20th St, Chico, CA, 95928, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
3.8889 reviews
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Bash d.'s profile image
Bash d. 
rating
a month ago

My daughter lives in Alturas Lovez this restaurant there I just wanted pancakes It was terrible My pancake was gummy I had my grand daughter taste it She said it's not right Now they go to Black Bear in Alturas regularly Do they order their usual Both of them were unimpressed My daughter apologize to me Cuz I wanted to go to Dennys 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Unicorn U.'s profile image
Unicorn U. 
rating
2 months ago

Only 1 out of maybe 5 times do they not disappoint. Got omelets and both had all the filling outside the omlette! Like WTF?! even the fricken cheese was outside the onlette. It was so bizarte! The sourdough tasted like how sweaty feet smell, the home froed had zero seasoning. They couldn't even get a fruit cup right, as the cantaloupe and honeydew were not ripe and had rind on them. Total shitshow and won't try again with them. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Unicorn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com  

L.D. J.'s profile image
L.D. J. 
rating
5 months ago

I went to the Black Bear dinner on two different occasions for their prime rib and they didn't have it. I called this last time to make sure they would have it and was told they would and didn't. It's on the menu, and they lie I won't be going back ever again. 

Buster D.'s profile image
Buster D. 
rating
6 months ago

This is the first time I've been unhappy with my experience at Black Bear diner. It was a busy rainy Saturday morning. The waitress was fantastic. Unfortunately, between order and food delivery was about 45 minutes. The pancakes and potatoes were warm enough. But the ham steak, eggs, sausages, Were cold by the time they arrive. Tasty though. But I expected better from blackbear. The three dessert pies I took home. We're also good enough tomorrow. But the next time I decide to spend in the neighborhood of $30-$40 for a breakf... read more

Dan B.'s profile image
Dan B. 
rating
6 months ago

Pretty dissappinting. No host to greet us. Waited several minutes. There was dirty silverware. I asked about local beers -none. None of the beers they did have listed were in stock, only bud light, The hamburger I ordered was dry, pretty tasteless, the tomato runny and unappealing. The grilled onions minimal and bland. The fries were not fresh, microwaved likely. I only saw one staff member for the whole floor. Bring back Outback? 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

J L.'s profile image
J L. 
rating
7 months ago

Service was fine, employees were nice and clearly trying, but abysmally long wait time. Almost 2 hours, and once we received the food, my order was complety wrong and one of us didn't receive a side that came with the dish. When we paid, we paid separately- after confirming what we each ordered, we still all paid for the wrong thing. Extremely understaffed, do not recommend until they have a properly filled out schedule. Genuinely quite possibly the worst restaurant experience of my life. 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Tula C.'s profile image
Tula C. 
rating
7 months ago

It just keeps getting worse and worse. High prices, horrible service. Understaffed. No spoons served to stir coffee or tea. It's just bad these days. 

Brandon F.'s profile image
Brandon F. 
rating
10 months ago

Chico location is very dirty. Food is all microwaved the staff is underpaid and new management is extremely rude. Don't be surprised when they get shut down for a health inspection. If the food is not heated up in the microwave it's heated up in the steam table 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. 

Reese H.'s profile image
Reese H. 
rating
a year ago

We had dinner there last night 9/13. The service was awful. The server never came back after our food was delivered. It's was not busy at all. We waited for 15 minutes for it check , we finally went to the register to pay for our meal. 

Frequently asked questions about Black Bear Diner Chico

How is Black Bear Diner Chico rated?

Black Bear Diner Chico has a 3.8 star rating with 889 reviews. 

When is Black Bear Diner Chico open?

Black Bear Diner Chico is open now. It will close at 9:00 p.m.