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Black Bear Diner Colton

4.3

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Location details

1603 W Valley Blvd, Colton, CA, 92324, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.31,774 reviews
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Marissa A.'s profile image
Marissa A. 
rating
a year ago

Went To This Place For Breakfast Today New Years Day And It Was An Absolute Disappointment Thinking I Would Have A Great Experience It Was Completely The Worst Experience Ever I Ordered There Tri Tip And Strips Plate And In There Menu It Says That It Comes With 3 Chicken Strips And 6oz Of Tri Tip Meat And 2 Sides But No Instead They Brought My Plate Out And The Tri Tip Was 3 Circular Pieces Of Meat The Size Of A Fifty Cent Coin Which They Said Equaled To 6oz Of Meat And The Chicken Strips Were The Size Of A Kids Meal Chick... read more

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Keith K.'s profile image
Keith K. 
rating
a year ago

I don't come to Black Bear Diner very often. But, when I do, I order the Cinnamon Roll French Toast Combo. It is normally really good. But this morning, the cinnamon roll was overcooked - not enough to send back but I probably should have. It was dry and not enjoyable. My wife ordered a ham and cheese omelette that had way too much ham and not nearly enough cheese. And, her hash browns were also overcooked. Overall, a very poor experience especially since they were not busy at all. 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Alexandra M.'s profile image
Alexandra M. 
rating
a year ago

Horrible food! I ordered the prime rib and it was thin and looked like an over cooked steak. I ordered it medium rare and it was well done. So I got the meatloaf instead and that was straight up hospital food! No flavor, gross and bland. My sis ordered the salmon and it was dry. Vegetables were still raw. My mom's coffee tasted like metal! We've never had such a bad experience at any Black Bear Diner's. We will not return to this location. Second time here and it's a ghost town. Now we know why! 

Xavier A.'s profile image
Xavier A. 
rating
a year ago

Very disappointed with the service and unprofessionalism from the manager here "Cat" or "Kat" who refused to speak with me and my party regarding a request. Typically, there has never been any issues before but this was kind of the last straw we have had. There is no progression but a regression here at this restaurant. They also have not updated their new restaurant number online. If the manager here continues with the same attitude about her attention to detail or concern with her customers, the only thing carrying this pl... read more

KM Z.'s profile image
KM Z. 
rating
a year ago

It's like Dennys or IHop wearing a tuxedo instead of casual Fridays gear...What?! Theme of the restaurant having carved bears everywhere on wooden pillars was well thought out and excuse my French "cute"But...the prices and food just didn't match the ambiance.Chikn fried steak had a light crispy batter...unfortunately was way too salty.Upgrading to a side of pancakes instead of toast came with an up charge of $5 on an already $24 meal.What made us salty was the $70 price tag which included 18% tip for 2 bekfast plates and a ... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Brittnee D.'s profile image
Brittnee D. 
rating
a year ago

The food was delicious minus the little strand of hair on my plate, the unkept women's restroom or the fact that we waited 20 minutes for the check before having to go to the front counter to tell the hostess. 

Big D.'s profile image
Big D. 
rating
a year ago

This place was a disappointment. My girl and I went in for Sunday breakfast. The prices are high for breakfast and the quality is average, at best. The service was slow. When I ordered my coffee , it took almost 10 minutes and i had to request a spoon 3 times. The waitress explained at the end that they simply don't have enough spoons at this location. Lol Ridiculous 

Don K.'s profile image
Don K. 
rating
a year ago

WOW, they surreee jacked up the prices! I have been to other BBD that have reasonable pricing. 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. 

Malina C.'s profile image
Malina C. 
rating
a year ago

I enjoyed eating here on occasion, but this will be my last time due to the gross FLY that arrived inside my son's Shasta Scramble. I have posted photos and video. The lid was never opened by us, my son has a great eye and spotted the fly prior to opening up. 

Business response:

Thank you for your feedback, Malina. We are sorry to see this and want to address this directly with you. Please reach out to us and remind us a little bit with the location and what it is about - info@blackbeardiner.com We will be in touch soon. 

Frequently asked questions about Black Bear Diner Colton

How is Black Bear Diner Colton rated?

Black Bear Diner Colton has a 4.3 star rating with 1,774 reviews. 

When is Black Bear Diner Colton open?

Black Bear Diner Colton is open now. It will close at 9:00 p.m.