This profile has been claimed by the business owner or representative.
Black Bear Diner Colton
- Restaurants
- Colton, CA
About this business
Location details
1603 W Valley Blvd, Colton, CA, 92324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Me and my family came to eat dinner last night. The hostess sat us right away. She was real friendly and awesome. We have never been here before and we enjoyed our dinner. Although it took over 30 minutes for our food to come. Our waitress Courtney was amazing. She checked on us and made sure we never had to ask for refills. She asked if we wanted dessert but we were to full. We will definitely be back for desserts and to sit with Courtney for great service.
on Sunday October 26at about 2 o'clock I came to the restaurant with my Mother after the church for dinner. We ordered steak and meatloaf. After we finished our dinner wewent to the counter to pay. Finally, we walked to our Car. Once we restarted our car; I was approached by the Manager in the parking lot. He told me my payment didn't go through. I parked my car closer to the restaurant and went back in. He tried to find the ticket, he could not, but blamed me for it. I told the Manager he never gave me the ticket. He ask... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Janice. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Don't even want to give it one star, it was disgustingly terrible. Had fish fry on a Friday night and couldn't even eat it, it was so terrible. Ordered it to take out and there was no fritters on the plate, the tartar sauce taste like nothing more than hot mayonnaise. So both my husband's and my plate went straight to the garbage. Total waste of almost $50!! This was at the Black Bear in Turlock, CA
Business response:
Susan P. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
This Diner is dirty. Dirty. Ants on our table and asked to be moved.. Not very attentive or friendly. Disappointed with every aspect of place. Will not come back to this diner.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Update: they didn't do anything to fix the problem and it's been a while and was hoping the fix it but didn't
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I've been to almost every single Black Bear Diner location in Southern California, and this is the only location that doesn't allow me to order the chicken fried steak omelette which is a menu option during certain times of the year. So instead I have to do the "build your own omelette" and get charged about seven dollars more every time I order it. Every single other location I've been to allows me to order it. If you have the ingredients, let me order it. The waitresses are sweet and nice but the managers seem to have a pr... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Trenton. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Over priced & food not all that. My $15.99 combo breakfast ended up costing $33.67. Side of hash browns $6.99, side wheat toast $4.39 & coffee $3.99. The "server" just set plates & drinks on one side & expected us to pass it out. I had to ask her to deliver the hot coffee to the person on the other side so we didn't have to pass it by the babies. We had 2 toddlers in our party. She did it but not with a smile. This not the 1st bad experience at this location but thought we try again, lunch special is good. But we definitel... read more
Business response:
David Z. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Was craving their Tri tip dip but wasn't able to even order. Came in Sunday was seated and was forgotten. Waited for about 15mins and walked out. While walking out seen the girls in the back corner just hanging out talking. Very disappointing.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. colton@norcalblackbear.com
Breakfast 8-19-25 with sister- DO NOT EAT there -FILTHY. Carpet has not been cleaned-spots and trash/crumbs not swept -used hand sanitizer to clean our table-DIRT- PEOPLE listen bathroom-Handicap toilet ABSOLUTELY disgusting No manger on site to help servers-only 2 Watched front hostess not properly clean table next to us (rating) WILL not return and will tell family and friends the same
Business response:
Paulette , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Colton
How is Black Bear Diner Colton rated?
Black Bear Diner Colton has a 4.3 star rating with 1,739 reviews.
When is Black Bear Diner Colton open?
Black Bear Diner Colton is open now. It will close at 8:00 p.m.