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Black Bear Diner El Paso
- Restaurants
- El Paso, TX
About this business
Location details
1295 Horizon Blvd, El Paso, TX, 79927, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
DO NOT COME HERE .Service is horrible I have only seen my sever once. I waited for an hour and still didn't receive our food. Also the waiters have been talking behind the counter for mostly all the time. And plates are just left there after 10 of minutes after people leave.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Staff was focusing more on the online orders then the actual people that are here 45 min wait with 70% of tables available is a sad thing they had 4 people focusing on the online orders and only two waiters food was good just its a diner
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Lousy service and food. The employees never smile. Always making faces. The manager was nowhere in sight. People waited to be seated, yet lots of tables were empty and clean. The hostess was also a cashier and waitress. Lousy place.
The food is great but overpriced and there is a constant turn over of waitresses. The style of the dinner is that of old time America. Me and my wife use to go there all the time but the prices kept going up and we could no longer afford it.
The food is great but overpriced and there is a constant turn over of waitresses. The style of the dinner is that of old time America. Me and my wife use to go there all the time but the prices kept going up and we could no longer afford it.
I wouldn't know if the foods any good, I can't comment on the ambiance other than not to friendly, service is underwhelming considering i just got kicked out because, "We're not open right now!" It's 6:15am and they're still not open yet! Then change your hours!!!
Business response:
We apologize for any inconvenience regarding our opening hours.
I wouldn't know if the foods any good, I can't comment on the ambiance other than not to friendly, service is underwhelming considering i just got kicked out because, "We're not open right now!" It's 6:15am and they're still not open yet! Then change your hours!!!
Business response:
We apologize for any inconvenience regarding our opening hours.
The service could be better. We were told that the kitchen was short-staffed. Well, you don't get a second chance to make a first impression!
The service could be better. We were told that the kitchen was short-staffed. Well, you don't get a second chance to make a first impression!
Frequently asked questions about Black Bear Diner El Paso
How is Black Bear Diner El Paso rated?
Black Bear Diner El Paso has a 4 star rating with 1,623 reviews.
When is Black Bear Diner El Paso open?
Black Bear Diner El Paso is open now. It will close at 10:00 p.m.