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Black Bear Diner El Paso

4.0

About this business

Location details

1295 Horizon Blvd, El Paso, TX, 79927, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.01,623 reviews
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Armando D.'s profile image
Armando D. 
rating
a year ago

Was here yesterday service was very slow hardly ever checked in on. Was not many people there either. Ordered a burger and fries and a reuben sandwich took almost 45 minuites to prepare that. If your on lunch break for work do not go here time will be wasted and food is nothing special. 

Business response:

Armando D. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Armando D.'s profile image
Armando D. 
rating
a year ago

Was here yesterday service was very slow hardly ever checked in on. Was not many people there either. Ordered a burger and fries and a reuben sandwich took almost 45 minuites to prepare that. If your on lunch break for work do not go here time will be wasted and food is nothing special. 

Business response:

Armando D. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Alexander O.'s profile image
Alexander O. 
rating
a year ago

Raw bacon in ranch not much fettuccine Alfredo sauce not much fettuccine Alfredo scoops. 

Business response:

Apologies for any inconvenience you experienced during your visit. We will address the issues with our kitchen staff to ensure a better dining experience in the future. Thank you for bringing this to our attention. 

Alexander O.'s profile image
Alexander O. 
rating
a year ago

Raw bacon in ranch not much fettuccine Alfredo sauce not much fettuccine Alfredo scoops. 

Business response:

Apologies for any inconvenience you experienced during your visit. We will address the issues with our kitchen staff to ensure a better dining experience in the future. Thank you for bringing this to our attention. 

Martin's profile image
Martin 
rating
a year ago

Raw bacon in ranch but French toast is good, chicken was pink, barely and bacon on blt, Chicken Alfredo was good but not a lot of noodles. 

Business response:

Apologies for any inconvenience you experienced during your visit. We will address the issues with our kitchen staff to ensure a better dining experience in the future. Thank you for bringing this to our attention. 

Martin's profile image
Martin 
rating
a year ago

Raw bacon in ranch but French toast is good, chicken was pink, barely and bacon on blt, Chicken Alfredo was good but not a lot of noodles. 

Business response:

Apologies for any inconvenience you experienced during your visit. We will address the issues with our kitchen staff to ensure a better dining experience in the future. Thank you for bringing this to our attention. 

Joshua C.'s profile image
Joshua C. 
rating
a year ago

If you have ever been to a Black Bear Diner in California this isn't even close. The food wasn't even close. This was the 3rd and last time I go to the one in El Paso. First two times was for breakfast and I was disappointed with the food as well as the service. The third time was for dinner and let's just say Dennys was started to look and taste like a 4 star restaurant. The ambience is a hole in the wall gas station. The real Black Bear diners make you feel like you are in a beautiful cabin and any item you order is tastie... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Joshua C.'s profile image
Joshua C. 
rating
a year ago

If you have ever been to a Black Bear Diner in California this isn't even close. The food wasn't even close. This was the 3rd and last time I go to the one in El Paso. First two times was for breakfast and I was disappointed with the food as well as the service. The third time was for dinner and let's just say Dennys was started to look and taste like a 4 star restaurant. The ambience is a hole in the wall gas station. The real Black Bear diners make you feel like you are in a beautiful cabin and any item you order is tastie... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

raymundo c.'s profile image
raymundo c. 
rating
a year ago

As per a friends idea we decided to eat here, the wait to get seated and the wait to get served was very long, I believe the team needs a lot more training. There is no Flow in the system on running this restaurant. Very bad 

Frequently asked questions about Black Bear Diner El Paso

How is Black Bear Diner El Paso rated?

Black Bear Diner El Paso has a 4 star rating with 1,623 reviews. 

When is Black Bear Diner El Paso open?

Black Bear Diner El Paso is open now. It will close at 10:00 p.m.