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Black Bear Diner El Paso

4.0

About this business

Location details

1295 Horizon Blvd, El Paso, TX, 79927, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.01,660 reviews
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Joshua C.'s profile image
Joshua C. 
rating
a year ago

If you have ever been to a Black Bear Diner in California this isn't even close. The food wasn't even close. This was the 3rd and last time I go to the one in El Paso. First two times was for breakfast and I was disappointed with the food as well as the service. The third time was for dinner and let's just say Dennys was started to look and taste like a 4 star restaurant. The ambience is a hole in the wall gas station. The real Black Bear diners make you feel like you are in a beautiful cabin and any item you order is tastie... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Joshua C.'s profile image
Joshua C. 
rating
a year ago

If you have ever been to a Black Bear Diner in California this isn't even close. The food wasn't even close. This was the 3rd and last time I go to the one in El Paso. First two times was for breakfast and I was disappointed with the food as well as the service. The third time was for dinner and let's just say Dennys was started to look and taste like a 4 star restaurant. The ambience is a hole in the wall gas station. The real Black Bear diners make you feel like you are in a beautiful cabin and any item you order is tastie... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

raymundo c.'s profile image
raymundo c. 
rating
a year ago

As per a friends idea we decided to eat here, the wait to get seated and the wait to get served was very long, I believe the team needs a lot more training. There is no Flow in the system on running this restaurant. Very bad 

raymundo c.'s profile image
raymundo c. 
rating
a year ago

As per a friends idea we decided to eat here, the wait to get seated and the wait to get served was very long, I believe the team needs a lot more training. There is no Flow in the system on running this restaurant. Very bad 

Daniel E.'s profile image
Daniel E. 
rating
2 years ago

I've heard good things about this place, but they obviously don't care about putting out a quality product. I ordered pancakes to go, and this was the pancake on the bottom... burned beyond belief! 

Daniel E.'s profile image
Daniel E. 
rating
2 years ago

I've heard good things about this place, but they obviously don't care about putting out a quality product. I ordered pancakes to go, and this was the pancake on the bottom... burned beyond belief! 

Julie B.'s profile image
Julie B. 
rating
2 years ago

Well, we thought we would give this place a chance for breakfast after we walked out from a terrible dinner a few months ago. After waiting for our food for 45 minutes after ordering, mine came with the red potatoes that, compared to other diners, were not browned, and some of the potatoes were not cooked. I asked for hashbrowns instead and got a slimey mess that hadn't finished cooking. For my California Eggs Benedict, the eggs were not to order, avocado was not ripe, and English Muffin was not toasted. Then I complained an... read more

Julie B.'s profile image
Julie B. 
rating
2 years ago

Well, we thought we would give this place a chance for breakfast after we walked out from a terrible dinner a few months ago. After waiting for our food for 45 minutes after ordering, mine came with the red potatoes that, compared to other diners, were not browned, and some of the potatoes were not cooked. I asked for hashbrowns instead and got a slimey mess that hadn't finished cooking. For my California Eggs Benedict, the eggs were not to order, avocado was not ripe, and English Muffin was not toasted. Then I complained an... read more

Dr Victor T.'s profile image
Dr Victor T. 
rating
2 years ago

Stop by as I was traveling through Texas. I must say won't be returning back. I was told there was a 20 minute wait which turned out to be one hour. After the hour I was escorted to my table where I sat for over 20 minutes waiting for someone to take my order. Finally I was able to flag down a waitress who was kind enough to take my order... such a shame for Bruce Dean and Bob Manley 

Frequently asked questions about Black Bear Diner El Paso

How is Black Bear Diner El Paso rated?

Black Bear Diner El Paso has a 4 star rating with 1,660 reviews. 

When is Black Bear Diner El Paso open?

Black Bear Diner El Paso is open now. It will close at 10:00 p.m.