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Black Bear Diner Elk Grove
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I'm writing this as I'm sitting here and clearly one of the worst customer service experiences I ever had . this is only my second time there. Our server didn't really pay my kids and I much attention and I know he was busy attending other tables but I felt he could have been better attentive . I don't usually like to write negative reviews towards any Establishment and as far as the food...the food was pretty good but when it takes 15 minutes to even get water after asking twice and then having to ask another server for sai... read more
I'm writing this as I'm sitting here and clearly one of the worst customer service experiences I ever had . this is only my second time there. Our server didn't really pay my kids and I much attention and I know he was busy attending other tables but I felt he could have been better attentive . I don't usually like to write negative reviews towards any Establishment and as far as the food...the food was pretty good but when it takes 15 minutes to even get water after asking twice and then having to ask another server for sai... read more
Terrible service, an hour for the meal and made every excuse in the book. Then had the nerve to ask if they should dicount the meal that i didnt eat. I will never never go again not even for a free meal.
Terrible service, an hour for the meal and made every excuse in the book. Then had the nerve to ask if they should dicount the meal that i didnt eat. I will never never go again not even for a free meal.
If you've never eaten at Black Bear Diner in Elk Grove, don't waste your money. The food was HORRIBLE! The only thing I liked was the corn bread muffin. The dog will be eating well tonight - steak for Beelah. Yuck.
If you've never eaten at Black Bear Diner in Elk Grove, don't waste your money. The food was HORRIBLE! The only thing I liked was the corn bread muffin. The dog will be eating well tonight - steak for Beelah. Yuck.
Slow service; floors, seats and plateware were crusty, food was awful and over priced. Definitely not going back.
Slow service; floors, seats and plateware were crusty, food was awful and over priced. Definitely not going back.
Service was good. The food was not good. I had the triple play and the ribs was not delicious and meat is still tough, normally meat should be sliding off the bone. Onion rings from Jack in the Box was better. The fried chicken was cold in the inside and had to make them replace for a new plate. The replacement plate was still cold. The good thing is that the manager apologized to us and did not charge us for the fried chicken. It was an unpleasant experience. They need to improve their food quality if they want cust... read more
Frequently asked questions about Black Bear Diner Elk Grove
How is Black Bear Diner Elk Grove rated?
Black Bear Diner Elk Grove has a 4.2 star rating with 3,842 reviews.
When is Black Bear Diner Elk Grove open?
Black Bear Diner Elk Grove is closed now. It will open at 6:00 a.m.