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6715 Mesa Ridge Pkwy, Fountain, CO, 80817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I love black bear diner I even bought the bear
Business response:
Thank you so much for your kind words, Cynthia. We really appreciate you taking the time out to share your experience with us. Keep Feeding Your Inner Bear!
We placed a to go order in person around 7 for three meals. First I asked for a meal on the menu they handed me and the person taking my order told me he could not find it on the screen, so I could not get it, I decided on something else, french toast, sausage and eggs, also ordered chicken and waffle and a ham omelet. When we got home with our order we realized we were missing the waffle, there was only stuffed French toast, no sausage or eggs. I called and no one picked up, I continued to call as we drove back. once we got... read more
Business response:
Latoya , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
food was awesome recommend it if you ever pass through
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We’ll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
We normally don’t have any issues here at the fountain, CO location. But this morning the food was absolutely disgusting. The wait for the food was long and the food was refrigerator cold. I took one bite out of my classic Benedict completely inedible. The lemon for the iced tea still had the sticker on it, the guests across from us had issues too with the sticker. I don’t blame the waitress and I could tell she was stressed out so I didn’t want to make it worse by complaining to her. Just thought you should know. I underst... read more
Business response:
Jeramy Jimenez , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, a good number to contact you and a manager will be back in touch with you very soon.
Hire better people, starting with managers. Unbelievably poor service with hateful, lazy crew. Manager was clearly the source of the attitude issues. We love Black Bear diner, but not this location. We won't be back.
LARGE PORTIONS! Great staff! fast service
Business response:
Aw, shucks, you’re making us blush!
weittres was great, food was cold...send to at least heat the mash potatoes and still cold...NEVER AGAIN WILL I VISIT THIS PLACE, OR FIRE YOUR COOK...
Business response:
Thank you for providing your feedback and letting us know about this issue, Angelo L.. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
ordered dinner , was not correct husband is highly allergic to mayo and of course there is mayo on burger that is the 3 time that what we ordered was not right , does not matter if we dine in or take home , will absolutely not return
Business response:
Thank you for providing your feedback and letting us know about this issue, Chris Reinemer. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
They can make better food, Give us everything we asked for. And actually respond to complaints.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
Black Bear Diner Fountain has a 4.3 star rating with 4,637 reviews.
Black Bear Diner Fountain is open now. It will close at 9:00 p.m.