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Black Bear Diner Fountain
- Restaurants
- Fountain, CO
About this business
Location details
6715 Mesa Ridge Pkwy, Fountain, CO, 80817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
seriously see tons of empty tables, been standing next to the please wait to be seated sign from 10:49am until I finally walked out at 11:06 am. not one person said hold on just a second or be right with you or anything and the host walked by us several times. not coming back here which sucks since we just moved down here and black bear is normally one of our favorites. we used to live by the one on palmer park and went a few times a month.
Two of us had almost a $40 tab last night for food that neither of us enjoyed!! We both ordered the turkey dinner. It wasn't cold when it as served, but it certainly was not warm or hot. It might have been tepid at best and the cool draft rendered it cold very quickly. I ordered country gravy - the turkey gravy last time was somewhat off-putting. I think I got left over sausage gravy! It had bits of something in it! Our carrots were still hard. The dinner was listed with cranberry sauce - we neither one got any! I had tons o... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Teri. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Tonight my family and I went in for dinner. I generally don’t write reviews, but after this visit we will not be back. Whoever was in the kitchen cooking you could hear him getting angry with whoever was expediting. She clearly said she wasn’t going to send out a plate and he proceeded to yell back at her, then slam stuff around in the kitchen for a solid 10 minutes. This kind of behavior is completely uncalled for, and so unprofessional. Even more so when guests can hear EVERYTHING in the kitchen.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Our first time there.. Fathers Day dinner. Everyone had terrible food. It was cold, some was overcooked, flavorless and the kicker was, the pie was fake. Not coconut cream pie, it's basically vanilla pudding scooped on top of graham cracker crumbs, topped with whipped cream and a few flakes of coconut in a pie tin. So disappointing!!!!! P.S. the table space to person ratio is ridiculously small. Couldn't even cut my food comfortably. My daughter goes there often, but not this location in Fountain...she normally loves ... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Recommendedthe waiting once seated was terrible but everything else was fine
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
RecommendedI do recommend this diner, and their food, BUT!!!!!!! I Ordered them on DoorDash and they only gave me half of my meal. I just feel like they did the bare minimum and slopped it together. Very unsatisfactory service if you’re ordering through a delivery app.
RecommendedWe normally love this place but today was ridiculous. My 6 year old ordered there strawberry French toast. Who ever does your pricing is amazing because they get five dollars for a piece of toast and 3 strawberries. At least it tastes good.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. Keep Feeding Your Inner Bear!
I never had a bad experience at the one on academy. the one in fountain was horrible. potatoes cold and old, biscuit was stale and hard, and the corned beef was greasy.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and we will be in touch with you.
RecommendedCorn beef hash not like home. Real shredded corn beef.
Business response:
Keep feeding your inner bear!
Frequently asked questions about Black Bear Diner Fountain
How is Black Bear Diner Fountain rated?
Black Bear Diner Fountain has a 4.3 star rating with 4,637 reviews.
When is Black Bear Diner Fountain open?
Black Bear Diner Fountain is open now. It will close at 9:00 p.m.