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Black Bear Diner Katy
- Restaurants
- Katy, TX
About this business
Location details
24600 Katy Frwy, Suite 900, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Spoon drops to floor, picked up. Placed on table. Did tell waiter who removed all spoons; made me wonder
Everything just tasted plain. Everything was mass produced heat and eat.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Food is not worth a repeat visit after 2 visits.
Business response:
We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
We have been coming here once a week since they opened. Being from Oregon we were excited to have a hometown place. Over the last few visits we have been increasingly disappointed in the service and food. This last time Thursday the 22nd my food was lukewarm at best, our server spent her time talking to the cook across the pass instead of being a server. There were flies flying all over and even landing on our food. We had to ask someone else for refills. The final straw was as my wife was washing her hands after using the... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Alex. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Go to IHOP or Denny’s to get your money worth. Horribly managed, dirty, horrible service and staff. Will not be coming back nor do I recommend.
Picked up some cherry cobbler and found it was nothing more than a can of cherries dumped in a tin with a small lattice pie crust. Very disappointed! This is cherry pie, not cobbler. :-(
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed, and we thank you for your feedback.
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Terrible food. I will not go back everything was frozen or prefab.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
The country potatoes where over salty. i make the waitress aware of it. she browght more out but they The same batch. so i asked for the mgr. she come out i told her about the salty potatoes. she told me that she belive me and walk away. i think she talked to the waitress about it. the waitress come and appoligized and said that Pedro The head chef was aware of it. and that he tried the potatoes. and they tasted ok. then i told The waitress that it did not matter if Pedro (The head chef) was there if he was not doing his Jo... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Frequently asked questions about Black Bear Diner Katy
How is Black Bear Diner Katy rated?
Black Bear Diner Katy has a 4.4 star rating with 6,450 reviews.
When is Black Bear Diner Katy open?
Black Bear Diner Katy is closed now. It will open at 6:00 a.m.