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24600 Katy Frwy, Suite 900, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I did not like the chicken and waffles waffles too doughy I think it sucks
Business response:
We are sorry to hear about your disappointment regarding the waffles. With over 100 items on our menu, we hope you will find a favorite soon! Keep #feedingyourinnerbear
Just OK. Nothing special to entice me back. Service was inattentive.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
dry bread on the patty melt, almost couldn't swallow, it was so dry. :(
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and he will be in touch with you.
Service was terrible, the lettuce on the salad was wilted and definitely not fresh and discolored on the ends.
Business response:
:( It would be hard to feed your inner bear like that... Please private message us your contact information and my manager will be in touch with you.
wasn't impressed with the food service was horrible!
Business response:
Thank you for providing your feedback and letting us know about this issue, Carla Paladino. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this personally.
It was ok..
first time to go. great looking place. huge menu with everything from breakfast to deserts. lots of happy employees. i was dissapointed with the food. after i ate some of the vegies which were average. i saw them dumping veggies onto another customers plate from a plastic bag that appeared to have just come out of the microwave. my fried chicken was ok but nothing special. the mash patotoes tasted pretty good. my wifes chicken fried steak looked like the bulk pack from the grocerie store. not anything like a real tex... read more
This place is absolutely terrible! Not only was the manager rude and degrading, but also they were not willing to admit mistakes on their behalf. YOUR RESTAURANT MADE A MISTAKE. OWN UP TO IT. -4 stars... the food will be digestible at some point.
My elderly mother wanted to treat me to dinner. The service was awful and the food was served in large portions of very low quality. Our entrees came out before we were served our salads and we had to ask for the cornbread after it was obvious the server wasn’t going to bring it to our table. We reported the poor service to s manager that didn’t seem to care. Save your money and go elsewhere.
Black Bear Diner Katy has a 4.4 star rating with 6,450 reviews.
Black Bear Diner Katy is closed now. It will open at 6:00 a.m.